Your next stop at this point should be the regulators for the state where the cable company is operating. File a complaint with them. You may also want to file a complaint with your own state's regulators.
Most public utilities, cable, electric, telephone are hypersensitive to complaints filed with the regulators, even if it doesn't show publicly, because it affects the rates they can charge.
Good luck!
I've been to the Rational Innovate conference (http://www-01.ibm.com/software/rational/innovate/) a few years back, been trying to go again. The conference is chock full of software development / software engineering related topics from the companies that have the heritage, between Rational, IBM, and all of their partners. The location doesn't hurt, either, as flights are inexpensive and you can spend as little or as much as you'd like for the hotel.
Time is nature's way of making sure that everything doesn't happen at once. Space is nature's way of making sure that everything doesn't happen to you.
