This did happen to me (Score 1)

This happened to my Sony DSC-P71 digital camera. It was purchased in December 2002, and when I got back from my vacation in Montreal (condensation in the plane, high humidity in Montreal), the LCD was just dead. Took it in, Sony claimed there was nothing wrong. Took it in a again, Sony "cleaned" the camera. Third time, they finally got a message and changed a part--I don't have the warranty receipt with me at work, but I'm willing to bet they changed the CCD. Haven't had a problem since (though I got scared and bought "extra" warranty).

I didn't have to pay to fix it (apart from shipping it to the Sony warranty centre), but the people at the Sony Store gave me a very hard time, saying that there was nothing wrong with the camera (even with me turning it on right in front of them) and that I didn't know how to use it.

I hope the people at the Southgate Sony Store in Edmonton are reading this and eating their words.