Bullshit free summaries, please (Score 2, Informative)

The main question remains, though, what kind of support will those unfortunate few receive? Molly O'Donnell says, 'It's unfortunate and it's important that we get working consoles for those few people who are having problems. We want to get them playing and happy and buying games!'

Actually no, the main question does not remain. It gets a straight answer: Those few who have problems with their Xbox will get a new one. It's pretty simple really.

Why is FUD like this allowed to get through?