Comment Re:Illegal? (Score 1) 702
I own an HP/Compaq notebook for over 3 years now. Ever since, I have had dual boot with WinXP (the copy that came with the notebook) and debian/ubuntu. The machine is a 2.8GHz Pentium IV, mounted on a notebook case, so it has serious heating issues.
Within the first year of owning it the computer it started to halt occasionally, then more frequently, specially when I was playing DiabloII under Windows. A blue screen came up and the computer just halted so fast I was not able to read the blue screen. I was wondering what was the problem with my Windows, until one day I unzipped a very large file in my debian - a message "Critical temperature of XXC achieved, halting" came up on the terminal and the machine halted. Then I understood why the fans were running nuts.
I called the HP customer service and explained my problem. They argued that it might be due to me having a dual boot system, that LILO could be causing the overheating problems. Of course, that was bullshit, and I told the guy it was. After starting to get angry (or act as if I did) and telling them they were selling shitty notebooks that overheated, they sent a messenger to pick up the notebook, and two days later my notebook was back home, working perfectly again. Of course until next time the fans got some dust inside and the notebook started overheating again. They warned me to back up all my stuff, as it was possible they would need to erase the hard drive, but that was no major issue either - I would not like them to peek into my hard drive either.
However, they did honour the warranty, and very efficiently. That was three years ago, in Germany.
Within the first year of owning it the computer it started to halt occasionally, then more frequently, specially when I was playing DiabloII under Windows. A blue screen came up and the computer just halted so fast I was not able to read the blue screen. I was wondering what was the problem with my Windows, until one day I unzipped a very large file in my debian - a message "Critical temperature of XXC achieved, halting" came up on the terminal and the machine halted. Then I understood why the fans were running nuts.
I called the HP customer service and explained my problem. They argued that it might be due to me having a dual boot system, that LILO could be causing the overheating problems. Of course, that was bullshit, and I told the guy it was. After starting to get angry (or act as if I did) and telling them they were selling shitty notebooks that overheated, they sent a messenger to pick up the notebook, and two days later my notebook was back home, working perfectly again. Of course until next time the fans got some dust inside and the notebook started overheating again. They warned me to back up all my stuff, as it was possible they would need to erase the hard drive, but that was no major issue either - I would not like them to peek into my hard drive either.
However, they did honour the warranty, and very efficiently. That was three years ago, in Germany.
