Comment Re:Unfortunately.. (Score 5, Informative) 1072
DTV uses other lies to "extort" money out of their legitimate subscribers as well.
A friend of mine got laid off for a few months, and couldn't pay her DTV bill for the 4 legit boxes she had purchased and used in her home. When she got back to work and decided to have her service restored, she called DTV and the customer service rep. told her she'd have to pay $20 each for new smart cards (times 4 boxes) before they'd restore her service. She informed them all of those boxes were working *before* they cut her off, what changed? Once she got hostile with the rep. he admitted she really didn't need new cards and turned her service back on. I wondered then how many other folks paid the $20 per card just to get service back? (Note this was in addition to the "reconnect fee" she did have to pay.)
A friend of mine got laid off for a few months, and couldn't pay her DTV bill for the 4 legit boxes she had purchased and used in her home. When she got back to work and decided to have her service restored, she called DTV and the customer service rep. told her she'd have to pay $20 each for new smart cards (times 4 boxes) before they'd restore her service. She informed them all of those boxes were working *before* they cut her off, what changed? Once she got hostile with the rep. he admitted she really didn't need new cards and turned her service back on. I wondered then how many other folks paid the $20 per card just to get service back? (Note this was in addition to the "reconnect fee" she did have to pay.)
