You can say a lot about Forrester... (Score 1)

but this isn't MS commisioned. The group Koetzle works in meets and plans research topics by what they think will be the biggest things on IT directors minds. FORR used to pride themselves on not doing commisioned research (this may have changed in the last couple of years, but AFAIK it hasn't). If anything the biggest flaw is in the research. For the most part it's 50 companies that they can get on the phone. Some of the analysts have never worked in the fields they cover, they just learn by reading about it and talking w/vendors. One might write about the future shakeout of programming languages, but never even compiled "hello world". The product suffers w/out the experience and underlying knowledge of the topic.