Comment Downtime sux (Score 1) 306
As a person in the +1000GMT time zone - downtime (which occurs nightly) screws up a perfectly good night on eve. In no other industry that I know of would a public system be torn down nightly for maintenance - every other company advertise how much uptime they have - yet EVE advertise how much down time you get.. Why don't you fix your processes so they don't require downtime -except when actually needed to patch the system. (ie have patch night on Tuesday's only)
Alternately why don't you randomly choose a different downtime so the same group of customers is not being punished.