During the Black Lives Matter protests in 2020, IBM announced that it would no longer offer "general purpose" facial recognition technology due to concerns about racial profiling, mass surveillance, and other human rights violations. Now, according to The Verge and Liberty Investigates, "IBM signed a $69.8 million contract with the British government to develop a national biometrics platform that will offer a facial recognition function to immigration and law enforcement officials." From the report: A contract notice for the Home Office Biometrics Matcher Platform outlines how the project initially involves developing a fingerprint matching capability, while later stages introduce facial recognition for immigration purposes -- described as "an enabler for strategic facial matching for law enforcement." The final stage of the project is described as delivery of a "facial matching for law enforcement use-case." The platform will allow photos of individuals to be matched against images stored on a database -- what is sometimes known as a "one-to-many" matching system. In September 2020, IBM described such "one-to-many" matching systems as "the type of facial recognition technology most likely to be used for mass surveillance, racial profiling, or other violations of human rights."

IBM spokesman Imtiaz Mufti denied that its work on the contract was in conflict with its 2020 commitments. "IBM no longer offers general-purpose facial recognition and, consistent with our 2020 commitment, does not support the use of facial recognition for mass surveillance, racial profiling, or other human rights violations," he said. "The Home Office Biometrics Matcher Platform and associated Services contract is not used in mass surveillance. It supports police and immigration services in identifying suspects against a database of fingerprint and photo data. It is not capable of video ingest, which would typically be needed to support face-in-a-crowd biometric usage."

Human rights campaigners, however, said IBM's work on the project is incompatible with its 2020 commitments. Kojo Kyerewaa of Black Lives Matter UK said: "IBM has shown itself willing to step over the body and memory of George Floyd to chase a Home Office contract. This won't be forgotten." Matt Mahmoudi, PhD, tech researcher at Amnesty International, said: "The research across the globe is clear; there is no application of one-to-many facial recognition that is compatible with human rights law, and companies -- including IBM -- must therefore cease its sale, and honor their earlier statements to sunset these tools, even and especially in the context of law and immigration enforcement where the rights implications are compounding."