Comment Kludge or pay the price (Score 1) 546
I'm in midst of directing the coding of HTML templates and css for a fortune 500 company with 1+ registered users (sure you don't believe me).
You have to support Netscape 4 & the Gecko based browsers as well as IE. If you don't you end up compromising your customers trust and ultimately they see it as a sign of disrespect.
Sure, all the Gecko browsers maybe add up to 2% of our traffic and Netscape 4 another 3%. When you consider that you have 1-2 million users, those number translate to 50 to 100K of people who won't be able to use some function of your site, which translates to 50 to 100K people who might abandon your company or service, or pick up the phone to complain. Servicing a customer over the phone is a lot more expensive than self service on the web. Spend the extra money to make your sites cross browser compatible and you'll save a lot in the long run.
You have to support Netscape 4 & the Gecko based browsers as well as IE. If you don't you end up compromising your customers trust and ultimately they see it as a sign of disrespect.
Sure, all the Gecko browsers maybe add up to 2% of our traffic and Netscape 4 another 3%. When you consider that you have 1-2 million users, those number translate to 50 to 100K of people who won't be able to use some function of your site, which translates to 50 to 100K people who might abandon your company or service, or pick up the phone to complain. Servicing a customer over the phone is a lot more expensive than self service on the web. Spend the extra money to make your sites cross browser compatible and you'll save a lot in the long run.
