Re:Broadband ISPs should have a "techie's" support (Score 1)

Maybe if they paid tech support people a decent wage for these types of jobs they would have more competent people. Also, I can tell that you and the rest of the people complaining about tech support have never worked a tech support job. The reason companies tell their employees to assume the problem is on the customers end is because 99% of the time IT IS! I've worked support for different companies, and the overall average of people calling in because they are just plain stupid is at least 90%. Besides doing telemarketing tech support has to be one of the worst jobs on the planet.