Comment AIT .... sounds familiar (Score 5, Informative) 233
AIT is very very bad. I colocated in their datacenter for about a year, paying $100/month for a verbal agreement of 100 GB bandwidth. There was absolutely no paper record of the 100 GB limit and not verbal record of what charges would apply if I went over. My paper contract with them had explicity voided out the section regarding charges for excessive bandwidth.
One month I received a bill for $6000 citing "excessive" bandwidth. I had used approximately 200 GB of bandwidth, about double my allotted. I called and they assured me it would be fixed. Then the next months bill was $10,000. Their billing system continued to try to draft my credit card.
I finally had to take them to court over the disputed charges. They "waived" the $16,000 right before we entered the courtroom. The eventual settlement came to around $600. These guys are crooks.
http://www.webhostingratings.com/plans/AIT-Reviews .html
"AIT is flat out terrible and possibly the worst service out there."
"I have horror stories about AIT on which I could dwell for hours, but let's just say that AIT's attitude no matter what happens is "punish the customer." They feel free to mess with your stuff whenever they feel like it, change your deal on a whim, and generally suck! Big-time weasels! We are planning a big crew party for after we blow them up; we'll call it "Operation AIT Freedom!"
"When I moved, AIT continued to bill me for "service" on an account that was closed. When I wouldn't pay, they ruined my credit. I could not even talk to credit manager about it. Bad guys!"
""Based on BBB files, this company has an unsatisfactory record with the Bureau due to one or more unanswered complaints.""
"They've stolen $900 from me by disk over-usage and fraudulent billing practices."
"AIT systematically stole money from us for months."
These are all from different customers. This company has consistently and systematically screwed their customers.
One month I received a bill for $6000 citing "excessive" bandwidth. I had used approximately 200 GB of bandwidth, about double my allotted. I called and they assured me it would be fixed. Then the next months bill was $10,000. Their billing system continued to try to draft my credit card.
I finally had to take them to court over the disputed charges. They "waived" the $16,000 right before we entered the courtroom. The eventual settlement came to around $600. These guys are crooks.
http://www.webhostingratings.com/plans/AIT-Review
"AIT is flat out terrible and possibly the worst service out there."
"I have horror stories about AIT on which I could dwell for hours, but let's just say that AIT's attitude no matter what happens is "punish the customer." They feel free to mess with your stuff whenever they feel like it, change your deal on a whim, and generally suck! Big-time weasels! We are planning a big crew party for after we blow them up; we'll call it "Operation AIT Freedom!"
"When I moved, AIT continued to bill me for "service" on an account that was closed. When I wouldn't pay, they ruined my credit. I could not even talk to credit manager about it. Bad guys!"
""Based on BBB files, this company has an unsatisfactory record with the Bureau due to one or more unanswered complaints.""
"They've stolen $900 from me by disk over-usage and fraudulent billing practices."
"AIT systematically stole money from us for months."
These are all from different customers. This company has consistently and systematically screwed their customers.
