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Comment Process Navigator or Visio (Score 1) 401

Have a top level of "put stuff into box" - "magic process box" - "output from box" and then drill down repeatedly from there. Otherwise write a standard operating procedure that everyone follows. You have to make certain assumptions as to the readers knowledge, if they aren't sufficiently trained to know those assumptions they shouldn't be doing the task.

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How many QA engineers does it take to screw in a lightbulb? 3: 1 to screw it in and 2 to say "I told you so" when it doesn't work.

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