As someone who works at a decent-sized bank, and knowing what other 'big' banks are doing around the area, I really wonder what the writer was thinking here.
Financial services are roughly three categories:
* Backoffice -- Mostly IT, so maintenance, development etc. (on aging platforms from time to time, but that doesn't matter). Not something you want to do mobile, you want a decent workstation. Maybe outsourced, maybe in-house (if deemed sensitive enough)
* Frontoffice: helpdesks, financial advisors, etc. They already have apps/tablet software, etc, so they can come to your house to sell you their product. So, nothing new there
* management: doesn't need anything, really. They might want mobile, but all they need is to receive their email, make minutes, etc. And they do that on mobile devices just fine already
(of course, this is traditional banking, not the asset/trust/stock/portfolio management... But even then, they still wouldn't want to do that mobile)
So really, are there *any* advantages to going mobile? The article (which, yes, I browsed), is about employees wanting to go mobile. Really, nobody wants that but some lazy-ass phonepeckering controlfreak manager (and I mean lazy-ass because if you want to do your work quickly, you want a decent workstation to type mails at speed, or call while typing... with 10 fingers instead of one).
It's bad clickbait...