Comment Re:The real problem is... (Score 1) 251
Now, the average user needs a great deal of support and a sysadmin, that they can't afford (or didn't used to need to afford), so it's their brother-in-law or the guy down the hall who's into computers (even though it's not his job) who's got to fix Microsoft's problems. Microsoft support can't help... they don't have the proper education. Neither does the standard MSCE.
Amen
Many Small Businesses have been hit hard for support costs in the past 5 years. Previous to that they spent many a year working with the same old stable app that served them well. As vendors moved away from the platforms they originally supported the businesses (Doctors, Body Shops, etc.) have been forced to move along. And many have been forgotten by Service companies because of the more lucrative "big" jobs.
Amen
Many Small Businesses have been hit hard for support costs in the past 5 years. Previous to that they spent many a year working with the same old stable app that served them well. As vendors moved away from the platforms they originally supported the businesses (Doctors, Body Shops, etc.) have been forced to move along. And many have been forgotten by Service companies because of the more lucrative "big" jobs.
