Detroit Area DSL Experience (Score 1)

DSL does indeed require a lot of patients, hard work, persistence, and sometimes just being a big pain in the ass. I made 37 calls. (Started tracking them after the first 4...) 37 calls to constantly inquire about the status of my order, to make sure they were coming out when they said to, to know the technical stuff, and to make sure Ameritech/SBC were covering their end of things. Also, if your looking to avoid the one year contract, I went with Telocity, a sub-contract ISP of Rhythms. The price was $49.95/MO, which is average for DSL. They've got a decent customer service department, but their tech support could use some help. The speed has been excellent. I'm rated for 384/384 service, and get typical downloads of 60-70K/s, uploads of 70-80K/s. All in all, for those of us without Cable as an option, DSL is well worth the wait, painstaking effort, and frustration in the end.

Chris