I have to agree. I bought a "Wii U" back when it came out (yes, yes, I know:p). It had the usual artificial scarcity that holiday season but Walmart showed it in stock online. I used the "In-store pickup" option and when I got there, there was no one at the pickup counter at the back of the store. I had to walk to the front to find a manager and they very slowly tried to find someone. I walked again to the back of the store and still had to wait until someone got off break(!). The store was very depressing and all of the employees I saw were like zombies. It took me 45 minutes to get the product. I never wanted to return to a Walmart (and never have).
about a year ago, when i purchased a song on itunes, a popup asked me if i'd like it in a DRM-free version, and if i'd like DRM-free versions of anything i buy in the future (where available). they made it sound like they were "going that way."
1200 songs into itunes, zero additional songs have come DRM-free.
Of all the things that installers ever tried to cram down my throat, a browser just isn't near the top of the Most Offensive list. Not that I want to install Safari; I don't.