Sorry friends, but this is just plain wrong.
Being someone that has just finished going thru the whole damn Disability process, this is mis-information designed to make the SSA look good.
The problem isn't that the records don't arrive in a timely manner, the real issue is the ridiculous way SSA goes about processing requests.
After filing my Disability Claim, two months later, SSA asks me to go see one of their "approved" Doctors. I arrived for my appointment, was taken to an exam room, and when the Doctor came in was greeted with, "So, what brings you to my office?" I had to explain to him I was here for a Disability exam. He asked me why I was in pain, to which I replied I had ACM (http://www.wacma.com) and he said, "What's that?" This is when I figured out the government sent me to a Physiarist (Muscle Doctor) when my issues are Neurological. This Doctor gave me a10 minute exam, not even a Neurological Exam, and then said "Thanks, you can leave". Of course, his report claimed I was fine, and of course, SSA denied my claim.
After this I filed my appeal, got an attorney to handle it, and waited, and waited, and waited. Three years went by, and finally I got my Disability Hearing this past February. I received my Disability Hearing Results in 2 weeks, and was found to be fully Disabled and part of the record reads that the Judge gave NO WEIGHT to the Govt., Doctor because he didn't exam me correctly.
The facts speak clearly for themselves. 99% of the first filing for Disability are Denied. Those that file an appeal, 75% are approved. The problem, and of course this is govt. so that explains a lot, is that the SSA is denying claims hoping to get rid of the fakers, but then making millions of people wait for hearings when they know they are disabled.
Sorry, this "getting records" quickly BS won't make anything quicker, knowing the govt,. it will somehow slow it down.
One last fact for you to chew on, when I got notice of my Hearing, it was 30 days before the hearing. The Court and Atty., were able to received updated Medical Records from my Hospital and Doctors in a timely manner and were there quickly enough to be added into the record and burned on a CD. Not sure why they now claim they don't get records in a timely manner.