This is an issue new and dear to my heart. Build on the knowledge they already know. I migrated my folks off of winxp to ubuntu about 18 months ago. but I left windows on the machine, (i.e. dual boot scenario) so that if they just couldn't deal with linux, they could fall back. some over the shoulder help now and then, and I told them to write down their questions. it requires a lot of patience dealing with parents who are in their 80's - but we made it! rarely if ever do they use windows now. to that end, I have created http://www.pkill-9.com/ in an attempt to make linux accessible to people, especially n00bs. Wayno

This is the equivalent of doing the hokey-pokey. http://pkill-9.com/wordpress/?p=325 Two rules to guaranteed success with computers: 1. Always have a path back, to the way it was, before you messed it up. 2. Always follow rule #1. Wayno

I am horrid at math. Math skills are far less important, then the ability to think logically and problem solving. I have been a programmer for over 4 decades now - working on a variety of operating systems from Mainframes to Micros. Did COBOL, Fortran, PL/I etc. http://www.pkill-9.com/ Wayno

I have used Linux for almost 4 years now - and the lack of adequate user documentation finally hit an end! I created a site to help people with Linux, http://www.pkill-9.com/ and I am active on the #ubuntu channel on freenode. The best example I can think of is: k9copy -- No documentation, not intuitive so hey, I run the windows dvd shrink under wine! (works for me!) Wayno