Comment Re:Worst Explanation? (Score 1) 1907
Although it's not Tech Support, I work Inside Sales and we're under strict rules not to hang up on a customer. There are certain cases where it is accepted, though: A. Customer asks a laundry list of questions but has shown no intention of purchasing products, even when prompted to place an order. B. Customer is verbally abusive.
The fun of it is that in situation B, I'll just hit transfer and send them to the Customer Care line, where they can't hang up on anyone. /hate my second job, need it to pay the bills
The fun of it is that in situation B, I'll just hit transfer and send them to the Customer Care line, where they can't hang up on anyone.
