Comment Re:Yes Yes! (I have to dissent) (Score 1) 592
Well, there is more to the story that hasn't been said, namely problems we've had with this particular end-user. I don't have any remote access tools installed because the user is adamant about not sending back the pc, and had this position long before it was infected with anything, let alone before I had even started with this company. It has NAV Corporate installed and LiveUpdate configured properly...thus my frustration with the Comcast diagnosis of "trojan". For all I know, she has a FunFunBackstreetBoys.exe game that hits a port they don't like. Again, something I do not and cannot know without access to the machine.
My point is simply that this user's pc was reasonably-well protected, perhaps not against anything self-inflicted (I will certainly own that the tools I normally have availible are not availible on this laptop, but it's a machine that pre-dates my employment), but how is the average home user going to stand a chance against a policy like this? You (and several replies under my parent) somewhat skirted the issue...my dissent lies in the fact that saying "you might be doing something bad, so I have to make sure you can't do it" is on par with impounding a driver's car because they run a curb when pulling a turn. If a home user is told "you have a trojan" and told to fix it or get the boot, what do they do? This user went to four different repair vendors (several mega-conglomerate shops as well) and came back clean. I can't trust work I don't do myself, but I'm pretty sure at least one of them should have fixed whatever the problem was, assuming there was one at all. How is the average home user going to be able to check this/deal with this/ensure their safety?
My point is simply that this user's pc was reasonably-well protected, perhaps not against anything self-inflicted (I will certainly own that the tools I normally have availible are not availible on this laptop, but it's a machine that pre-dates my employment), but how is the average home user going to stand a chance against a policy like this? You (and several replies under my parent) somewhat skirted the issue...my dissent lies in the fact that saying "you might be doing something bad, so I have to make sure you can't do it" is on par with impounding a driver's car because they run a curb when pulling a turn. If a home user is told "you have a trojan" and told to fix it or get the boot, what do they do? This user went to four different repair vendors (several mega-conglomerate shops as well) and came back clean. I can't trust work I don't do myself, but I'm pretty sure at least one of them should have fixed whatever the problem was, assuming there was one at all. How is the average home user going to be able to check this/deal with this/ensure their safety?
