What has changed at AVG? (Score 4, Insightful)

Over the last few years I have installed AVG Free on hundreds of my customers computers. On the whole it has been a good stable program. While I havent seen this current problem yet, this would be the third time this year that I know of where AVG have stuffed up and caused major problems. The last one was where they disabled Zonealarm and customers lost their connection to the Internet. For your average home user, it is beyond them to know why something goes wrong, it just does. AVG on the other hand seem to be slipping in the way they approach the care they should be taking when releasing updates. Be interesting to know if something has changed this year in their process of developing and releasing updates?