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Comment No Boycott For Me... (Score 1) 572

While I may not agree with Amazon.com patenting this product, I have worse problems with virtually every other online bookseller. As a University of Minnesota student who orders all of his books online, I can honestly say that Amazon.com is the ONLY online bookstore that can be trusted to get your books there ON TIME every time. For example, this semester, I tried to order from ecampus.com, varsitybooks.com, bigwords.com, barnesandnoble.com, and many others. Ecampus never shipped my order and I was forced to order from Amazon.com at the last minute. Since I needed to have these books the next day, Amazon promised to have the books to me by then or they would reimberse me for them. And I had to pay for the overnight shipping thanks to ecampus' bad customer service. Sure enough, they showed up from Amazon THE NEXT MORNING. All this after waiting for THREE weeks for ecampus. Then, my best friend decided to order from Barnes and Noble. First she was told that the CD she wanted was not in stock so they wouldn't ship. She called to cancel. Two weeks later they sent her not one, not two, but THREE copies of a CD she had cancelled and already received from Amazon. The Barnes and Noble people were kind enough to allow her to return the CD's(at her own postage cost, of course). The only other online bookstore that can even come close to Amazon customer service wise is Varsitybooks.com and even they frequently are out of stock or slow with shipping. So before any of you go jumping on the anti-corporate bandwagon and start screaming boycott, consider how much hassle it will cause you when you try to order from these other "cheap imitations". Take it from a guy who orders over $1000 dollars worth of books a year, NO other bookstore will get your order to you faster or more reliably than good ol' Amazon.com. Until next time, happy ordering... -Bay

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