Comment Sony made good on the deal (Score 2, Informative) 316
I have a Handycam DCR-TRV38, and a month ago ran into the black LCD problem.
After a month of procrastination, I finally called Sony after seeing the announcement on their homepage that they would take care of this problem for free.
The page can be found here: http://esupport.sony.com/perl/news-item.pl?mdl=DC
Twenty minutes of nauseating fact-checking pleasantries later, I get resolution. Free shipping, and a working camera "in 10-14 business days."
Gotta give it up for the right way to take care of this before the old class-action suit sets in.