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Comment Re:Why would anyone invest in RedHat ? (Score 1) 148

I can answer your question with the following analogy: A plumber uses technology that is "open source," i.e., knowledge of basic mathematics, hydraulics, hydrology, and so on. So what does a plumber offer? The answer is that the plumber knows more than the layman, and the knowledge base of the plumbing industry is sufficiently complex to prevent a layman from threatening his/her livelihood.

Red Hat and others may not control the technology they use, but the technology (GNU/Linux) is and will remain sufficiently complex (particularly in its interaction with other technologies such as networking or telecommunications)so as to require experienced people to write/debug/install/upgrade it. So Red Hat's value proposition is that they will offer a professional service, and will charge prices commensurate with their customers' belief that they have solved problems and/or made them more productive.

And the customer chooses Red Hat (or any Linux-based service provider) because the customer pays less money because the software components will cost less than closed source equivalents.

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