Flaky is the word. I got Skype (and have used Skype-In and Skype-Out for around a year) simply because I didn't have a land line and rinsed £30 on a mobile to mobile (cross network) call in 1 night to my girlfriend. Skype has saved me money on such calls but just tonight Skype crashed twice in a 1 hour call. This is totally unacceptable for a "phone" service. I do quite like the Skype-Pro in that it allows free calls to landlines (this is in the Uk by the way) but when the calls get dropped on such a frequent basis it's almost embarrassing to call people with it. I like voip but will be changing providers the second my current Skype-In number expires... Also, getting charged £1.50 for every £10 worth of Skype-Out credit because I'm in the Uk is painful. Worth Billions? You're fucking joking.