I'm willing to bet that those high figures are most likely from those agents who are working collections campaigns. They're probably given a portion of the settlement as a commission which would explain why they can use the phrase "the best of iQor."

Some of the stuff he says has nothing to do with starting at the bottom and a lot to do with the fact that companies in the IT industry think they can jerk around new people because there's a good deal of them.

I live in a city where someone who dropped out of highschool and got their GED can make more than someone with a Computer Science degree. How's that for screwed up?

It's wrong when a tech job that requires a diploma of some sort still doesn't pay enough to bring your income up above the poverty line.