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Comment Re:Impressive (Score 1) 106

probably would've gotten the state legislature to outlaw it.

False. What telecoms — correctly — object to, are efforts by local governments to compete with them. Private businesses, individuals, or non-profits are fine...

As long as the private businesses are part of the cartel.

Comment Re:tl;dr (Score 4, Insightful) 209

A telephone is a totally inappropriate medium for resolving technical support issues. Most intelligent customers are aware of that, and use email, web resources, or, as a last resort, text chat.

OK, your internet is down. How do you contact tech support? Smoke signs? Travelling pigeons?

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He's dead, Jim.