Comment IBM uses pagers (Score 1) 584
At least up until I left IBM last May, they still issued pagers as standard equipment to any system administrator that worked at an IBM site or outsourced hosting center.
As an 'on site' admin, meaning I worked at the local IBM campus, I had a pager. I asked my manager if I could switch to cell-phone only so I didn't have to carry additional devices around. Here's the reasons he gave for why I would have a pager only.
- Cost. The pager was $25/mo for unlimited messages and the device itself was $50 (I had two the entire 8 years I was there). To get an equivalent cell phone plan, it would cost at least twice that. Multiply that by 20 people per department, or 150 people in the organization. It adds up fast.
- Reception. Pagers get messages in places where cell phones can't. The data centers weren't in some underground bunker, but there was enough interference to prevent most cell phones from getting more than 2 bars (usually none).
- Two-way transmitting devices not allowed. One of the data center policies was actually that a two-way transmitting device could not be brought in because it could cause interference with the equipment already interfering with its signal. Rules is rules.
- Reliability. Others have stated that SMS messages simply don't get received, and while pagers aren't perfect, reliability of getting messages is one of the reasons Doctors carry them (others have commented more reasons too).
The pager providers IBM uses are Arch Wireless and Skytel. Google 'em.
Nowadays I carry a cell phone, I work from home, and I haven't been to a data center since I took this job four months ago.