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Comment Why we dropped pagers in favor of text messaging (Score 1) 584
I'm a volunteer search and rescue k-9 handler in Virginia. Two years ago, my team got rid of pagers and went to text message alerts via cell phones for a number of reasons:
1. Pager coverage had gotten really crappy. Most of us live in the country. We would frequently miss pages because we were out of range when at home. No pager service provided the rural coverage that we require. Shoot, I would miss pages when I was in the server room at work in town.
2. Pagers are an all-or-nothing medium. By that, I mean that you either get the page or you don't. Pages would frequently come through garbled and you would have no clue what the message was. With a cell phone, if you happen to be out of range when a message is sent, you will get it when you get back in coverage. With pagers, you don't ever get the message if you are not in coverage.
3. Dispatch has become much more streamlined by using cell phones. We can send out much more info in fewer messages with text messaging. The group members can reply to the text message instead of having to call dispatch. This has been a huge win as we can now tell the Department of Emergency Management how many dogs we have responding within 15 minutes or so compared to 30 - 45 minutes with the pagers. This is due to the dispatchers' phones not being tied up with everyone calling at once. And since VDEM can now request us by sending an email to a mail list, we know immediately what type of dogs are needed and where the search is. No more waiting on dispatch to call DEM and then page us with the info.
4. I have a WinMo phone and I have a specific ring tone (an mp3 of an old submarine klaxon) set up for text messages that come from group members and VDEM. If I happen to sleep through it (it's pretty damn loud), the dog knows that sound means she is likely going to work and she will wake me up.
Pagers definitely still have their place, but text messaging offers much better coverage and more versatility.