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Comment Re:again? (Score 1) 235

I have nothing against the progress from ipchains to iptables and use iptables raw every day.

That said, while I understand the kernel issues they're trying to eliminate with nftables, looking at the coding of rules does not make me feel like its an improvement in any way:

https://home.regit.org/netfilter-en/nftables-quick-howto/

Comment Re: Tiniest violin (Score 1) 292

Which support level did you pay for?

Dell offers an option to pay a bit extra and not get harassed with silly questions, or a cheap option that requires user diagnostics.

Only pay for the ProSupport without diagnostics required. You'll add years to your life in lost stress.

Comment Re:Tiniest violin (Score 1) 292

I've sold and maintain dozens (probably at least a hundred) Dell machines and it has everything to do with the machine type.

Optiplex? no arguments.
PowerEdge? no arguments.
Dimension? Days on the phone.

Also, my experience is that their chat tech support is incredibly efficient (I'm usually done within half an hour, start to finish) and their phone tech support is much slower on average.

Comment Re:Tiniest violin (Score 1) 292

I never go through that checklist because I use their online chat feature instead and dump my entire diagnostics list I've done to them and then wait for them to read it.

90% of the time, they simply start a hardware replacement and send it next day.

We also only pay for 3-5 year ProSupport on all servers.

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