Sorry, typo. It's a DS400. And I'll post pictures if you prefer.

No, we are replying within 24 hours. They've sent a tech onsite once. Then they send an e-mail requesting some other piece of info which they "analyze" for 2 or 3 weeks till we poke them again.

I've got an IBM DS300 Fiber SAN with 4 hour support from IBM. It's been broken for 5 1/2 months now while we try to get IBM to fix it (Or at this point, we'd just be happy for the maintenance contract fee to be refunded). We've had about 15+ emails, half the time claiming we haven't responded to them yet and therefore we are the cause of the delay, yet quoting our reply in their message back saying we haven't responded.

I wouldn't buy another piece of IBM server equipment if you held a gun to my head.

And of course I screwed that up with right hand drive sides. It's actually to turn right I pull to the left side.....

Looking the right way is hard enough for people from the other part of the world. You guys in Melbourne decided to add those bloody J turns to the mix.

Let me get this straight, to turn left, I pull to the right side and just stop perpendicular to the cross traffic? Then I wait for the light to turn red, at which point I turn hard left and cross the intersection.

Brilliant!

Actually, the third option is that our definition of impossible is wrong.

I had AT&T threaten collection on my long distance bill because I accidentally online paid it to their Universal card through bill pay. I had been a customer for 10 years, I had never missed a payment before and I had no issues with their service, but one bill, 7 days late, and they were threatening collection before anything else was even attempted. When I canceled the service and went to Verizon for long distance, I got no fewer then 6 calls from AT&T asking how they could keep me as a customer. I told them, don't treat long time customers who make a simple mistake as douches right out of the gate. It seriously is a ridiculous industry these days and the breakup of the original AT&T and everything that it brought (Bell Labs) has killed what was a pretty beneficial monopoly. Yes, it was a monopoly, but it also paid it back in the common good it provided. Now that things are profit driven, innovation is dead because you simply can't exist to feed a massive R&D budget because your competitor will just undercut you and drive you out of business before you can bring it to market. Of course, we're almost back to 1 phone company anyway....

That sucks.

The consequences might be a little rough.

What are we, paying by the laser beam? You don't do the budgets around here....

Why is it not an option? It isn't the best option, which is to announce that an exploit exists, but not release the details. I'm not blaming their actions for the guy's death, but the people who lost servers and data have every right to be angry. It would have been far easier for them to announce that an exploit exists so customers could get out of a bad position instead of releasing the code which guarantees the end result we see here (For the customer, not the owner of LxLabs)

The hospital going on divert simply means "If you can take a patient somewhere else without threatening their well being, please do so". It doesn't mean that if I rolled up with someone in cardiac arrest that they'd refuse my patient and send me elsewhere. Hospitals go on divert hundreds of times a day in this country. This isn't news. Move along.

Because the reviewer got it wrong. The villain story is convoluted. The true story in this film is how the Enterprise crew was put together (or put back together due to the Alternate timeline). Nero is only there as a driving force behind the crew getting together. This is a film like Star Trek IV. It's not about villains, it's about the characters themselves.