I am no liberal sympathy-monger riding on the bandwagon of local / artisanal / anti-gentrification / etc that thinks that all technology is bad. But the issue of how local restaurants are surviving is one that has hit home more than others. Specifically, how a lot of small restaurants, "mom-and-pop" to shorthand it, are at the mercy of middlemen, essentially who are extracting the profit out of the industry.
Small restaurants have never been great at marketing, being super efficient in delivery, or getting rewarded with outsized profits for the service they provide, and now this layer of tech middlemen has come in to squeeze out the profit even more.
I read the story about how Doordash and their ilk (I forget the specific service mentioned in the story exactly, but similar ordering service) basically takes over a restaurant's phone number, publishes it and diverts and monitors their calls to make sure they're paying an agreed % cut of every order. Even if Doordash did essentially nothing value adding for that order. The customers don't know anything different -- they're just ordering from their favorite restaurant using a convenient method.
So basically the restaurant and its workers become a labor slave to Doordash because customer traffic has been channeled through Doordash, even though the restaurant has enough patrons to exist on its own. They pay a cut for people being able to press a button and have food appear, rather than walk down to the restaurant, or call the legit restaurant's phone number.
So, how is the small guy ever to overcome the power of tech companies in a situation like this? Or how can you ever turn a profit as a small company when tech talent is out there to squeeze you as soon as you do?
Pretty soon, I could imagine that we'll just become a country of order takers from some tech overlords, and be dominated by flavorless food dictated by corporate efficiency recipes. It's a little disturbing.