Comment Re:TPG has the best plans (Score 2, Informative) 173
The correct procedure if that is the case is if the following has happened:
- You signed up for ISP X
Telstra rejects the application
- You immediately sign up for Telstra Bigpond
- Telstra accepts the application
- You contact ISP X and Bigpond and ask for a free transfer
- If that doesn't happen, contact the ACCC and the TIO
Telstra can't legally prevent you in that case and they'd rather keep it quiet than let the TIO/ACCC know they've been breaching operational separation (i.e. Telstra Wholesale and Telstra Bigpond are not allowed to communicate on different paths than other ISPs and TW).