"This is the comment I was replying to:
Redhat and Ubuntu will update your system to the latest version (think Vista in MS land) for the same price of the SP3 update to a legacy OS."
OK, that wasn't mine.
"How about "direct from the vendor, in a supported and trusted form"."
Given that definition, then I believe you are correct about RedHat. Note, that is not true of Novel/SLES/SLED.
The whole thing seems a bit silly. If you like the way RedHat software is laid out, or have an application which tells you you need it (lets not go down the road at how absurd that is) but don't want to pay for RHN access, there are multiple alternatives based on the same source code. Yeah open source.
The bottom line is that if someone is stuck in the MS mentality and doesn't take a moment to understand what open source means - in terms of the options for support that just doesn't exist under any closed source business model, then you will miss out.
And I have been involved in too many face to face instances of folks just flat saying 'that can't be true' because they are just unaware of what open source means.
Now that said, the comment you were referring to, I thought was actually a leering reference to the fact that you could buy an 'update' to Vista that gets you to XP. Remember, it is also true in the open source world, that if you want a nice shiny install medium you don't have to build, or often printed manuals - you can pay something around the Vista upgrade price for a boxed set.
I still recommend OpenSuSE boxes to folks for that nice documentation. 8-)