Comcast failed to install Internet then demanded $60,000 in fees

Earthquake Retrofit writes: Silicon Valley startup called SmartCar in Mountain View, California signed up for Comcast Internet service. After hearing Comcast excuses for months, company owner Katta finally got fed up and decided that he would find a new office building once his 12-month lease expires on April 20 of this year. Katta told Comcast he wanted to “cancel” his nonexistent service and get a refund for a $2,100 deposit he had paid. Instead, Comcast told him he’d have to pay more than $60,000 to get out of his contract with the company. Comcast eventually waived the fee—but only after being contacted by Ars Technica about the case.