Capital One Fraud Detection Shuts Down Cards Inappropriately

reifman writes: On Sunday, Capital One declined a $280 travel reservation I charged at India-based ClearTrip.com and immediately shut off my card for all transactions until I contacted them by phone. It wasn’t the first time that CapitalOne had shut off my card after a single suspect transaction. But, I’d actually purchased from ClearTrip.com using my CapitalOne card on two prior occasions. It was an example of very poor fraud detection and led me on a tour of their pathetic customer service. The banks want to cut their losses regardless of how it impacts their customers.