Submission + - Verizon, Sprint Agree To Pay Combined $158 Million Over Cramming Charges (huffingtonpost.com)
mpicpp writes: The Federal Communications Commission announced Tuesday that Verizon Wireless and Sprint Corporation will pay tens of millions of dollars to settle claims that they unfairly billed customers for unauthorized third-party text-messaging services.
Under the agreements, Verizon will pay $90 million and Sprint $68 million over allegations they engaged in a practice called "cramming." Customers complained they were charged for third-party services they never requested, which typically cost about $10 a month, and were often denied refunds. Both companies received at least 30 percent of each charge, according to the agency.
"For too long, consumers have been charged on their phone bills for things they did not buy," FCC Chairman Tom Wheeler said in a statement. "We call these fraudulent charges 'cramming,' and with today’s agreements we are calling them history for Verizon and Sprint customers."
Under the agreements, Verizon will pay $90 million and Sprint $68 million over allegations they engaged in a practice called "cramming." Customers complained they were charged for third-party services they never requested, which typically cost about $10 a month, and were often denied refunds. Both companies received at least 30 percent of each charge, according to the agency.
"For too long, consumers have been charged on their phone bills for things they did not buy," FCC Chairman Tom Wheeler said in a statement. "We call these fraudulent charges 'cramming,' and with today’s agreements we are calling them history for Verizon and Sprint customers."
Verizon, Sprint Agree To Pay Combined $158 Million Over Cramming Charges More Login
Verizon, Sprint Agree To Pay Combined $158 Million Over Cramming Charges
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