New MakerBot CEO Explains Layoffs, Store Closings and the Company's New Vision

merbs writes: MakerBot Industries is the public face of 3D printing. And whenever the public face of a nascent, closely-watched consumer technology undergoes a serious customer relations crisis, closes all of its retail stores, and lays off 20 percent of its staff, the impact is prone to ripple beyond the fate of a single company. Jonathan Jaglom, in other words, may be tasked not just with reversing the fortunes of MakerBot, where he’s just been appointed CEO, but an entire industry.