Best Workforce Management Software for Intercom

ClickUp is the future for work. It provides tasks, documents, goals, and much more. In today's workplace, data silos and duplicate spending are unacceptable. ClickUp unites all your work in one place. It can replace all of them with one app. ClickUp can be customized for any size team, whether you're working on sprints or proofing ads. ClickUp AI is an AI-powered writing assistant that can help you with a variety of tasks, including summarizing text, generating ideas, and writing different kinds of creative content. ClickUp is a fully customizable and exclusive platform that can be used by teams of any size and industry. It is a must-have tool for any team who wants to manage all aspects of design and development from one place. The platform allows for deep modularity through add-ons called "ClickApps", which allow for rich customization for each team. ClickUp allows for the creation of custom views that can be saved and shared with anyone. It also has proprietary features like Assigned Comments, LineUp™ and Box view which allow for unprecedented management of people.

PARiM is a top-of-the-line professional staff management system used by over 85 000+ users each day. We offer three different self-service portals that allow you to switch on/off your self-service portals. These portals are available for clients, staff, and management. We also offer mobile apps for Android and iOS. This detail-oriented approach allows us to offer a wide range of features and speed that thousands working professionals love in their day. This solution fills a need in the HR market that does not allow for interaction with clients companies. This is especially important if your company offers human resources as a part of its business offering. Client access is a unique feature that gives your organization a competitive advantage, improves customer relations and reduces the overall cost of HR planning and management.

Assembled, a modern workforce management platform, is designed to rapidly scale global support teams. Assembled helps teams forecast support demand, create and manage team schedules, track real time performance and schedule adherence, as well as uncover insights to improve support operations. This is the first and only workforce management platform that you will ever need. Forecasts are generated automatically within 10% of your weekly support volume so you can concentrate on getting coverage. In just a few clicks, you can go from forecasted needs to a recommended schedule. Our simple, yet powerful scheduling tool will keep your team organized. It was developed using the workflows of more than 100 support teams. Our real-time reporting shows how your team's actual performance and activity compares with your original plan. We give your entire team visibility into your schedules and performance, so everyone can share in the success.

Surfboard integrates into your existing systems and helps you plan your team's schedules based on accurate weather forecasts. It also provides insight on their performance. Stay in control of your team and stay connected. We remove the pain and chaos of scheduling your support staff. You need the right people in the right places at the right times to meet your SLAs and cost goals. Surfboard is easy to use and doesn't require any engineering support. Surfboard integrates seamlessly with your existing systems, such as HRIS, payroll and billing, CRM, tickets, and time off. This makes it the single source for truth for your support staff. The Surfboard Forecasting tool allows support teams to predict the level of future requests and make adjustments based upon changes in demand. Match support request levels to agent availability and ensure your SLAs and customers are satisfied.