Best Website Monitoring Software for Zendesk

NetCrunch is a next-gen, agentless infrastructure and traffic network monitoring system designed for hybrid, multi-site, and fast changing infrastructures. It combines real-time observability with alert automation and intelligent escalation to eliminate the overhead and limitations of legacy tools like PRTG or SolarWinds. NetCrunch supports agentless monitoring of thousands of nodes from a single server-covering physical devices, virtual machines, servers, traffic flows, cloud services (AWS, Azure, GCP), SNMP, syslogs, Windows Events, IoT, telemetry, and more. Unlike sensor-based tools, NetCrunch uses node-based licensing and policy-driven configuration to streamline monitoring, reduce costs, and eliminate sensor micromanagement. 670+ built-in monitoring packs apply instantly based on device type, ensuring consistency across the network. NetCrunch delivers real-time, dynamic maps and dashboards that update without manual refreshes, giving users immediate visibility into issues and performance. Its smart alerting engine features root cause correlation, suppression, predictive triggers, and over 40 response actions including scripts, API calls, notifications, and integrations with Jira, Teams, Slack, Amazon SNS, MQTT, PagerDuty, and more. Its powerful REST API makes NetCrunch perfect for flow automation, including integration with asset management, production/IoT/operations monitoring and other IT systems with ease. Whether replacing an aging platform or modernizing enterprise observability, NetCrunch offers full-stack coverage with unmatched flexibility. Fast to deploy, simple to manage, and built to scale-NetCrunch is the smarter, faster, and future-ready monitoring system. Designed for on-prem (including air-gapped), cloud self-hosted or hybrid networks.

Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.

With more than 50,000 customer installations across the five continents, Pandora FMS is a truly all-in-one monitoring solution, covering all traditional silos for specific monitoring: servers, networks, applications, logs, synthetic/transactional, remote control, inventory, etc. Pandora FMS allows you to quickly find and solve problems. It scales them so that they can be derived either from on-premise, multi-cloud, or both. You now have the ability to use your entire IT stack and analytics to solve any problem, even those that are difficult to find. You can control and manage any technology and application with more than 500 plugins, including SAP, Oracle, Lotus or Citrix, Jboss, VMware, AWS and SQL Server.

TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Better Stack brings all your observability needs under one roof to help you build and ship more reliable software, faster. Handle on-call scheduling, get clear, actionable alerts, and resolve issues quickly – all from a single tool that covers incident response, uptime checks, status pages, log management, and infrastructure monitoring. Designed to scale with your team, Better Stack unifies your alerting and monitoring workflows into a clean, powerful interface that boosts visibility and shortens response times. Key capabilities include an OpenTelemetry-native Kubernetes collector powered by eBPF, instant alerting, and dashboards built for collaboration. Powered by ClickHouse, Better Stack enables rapid-fire queries and seamless ingestion of massive, high-cardinality datasets. It turns your logs into structured, searchable data, giving you the ability to query everything using SQL – just like a single, unified database. With 100+ integrations, it fits right into your existing workflow, no extra effort needed.

Remain vigilant and proactive in managing all Development and Operations incidents. Promptly inform the appropriate personnel, minimize response time, and prevent alert fatigue. Opsgenie serves as a contemporary incident management solution, guaranteeing that significant incidents are not overlooked and that the right actions are executed swiftly by the designated team members. The platform collects alerts from your monitoring tools and custom applications, organizing each notification by relevance and urgency. On-call schedules are established to ensure that the appropriate individuals are alerted through various communication methods, including phone calls, emails, SMS, and mobile push notifications. If an alert goes unacknowledged, Opsgenie automatically escalates the situation, ensuring that the incident receives the necessary focus and intervention. Take advantage of an instant free trial to explore its capabilities. By utilizing Opsgenie, teams can enhance their incident response strategy and foster a more efficient operational environment.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

Spend more time creating great software than fighting it. Raygun, a cloud-based platform, provides error, crash and performance monitoring for web and mobile apps. Raygun's powerful suite allows teams to have complete visibility into issues their users face, and can provide code-level details into the root causes. Raygun's products cover three main areas: APM, Crash Reporting and Real User Monitoring. They are all fully integrated to each other to provide powerful insights unlike anything your team has ever experienced. Raygun allows you to see how your users actually use your software. You can quickly detect, diagnose, and fix performance issues faster.

Bugfender serves as a remote logger, crash reporting tool, and platform for in-app user feedback specifically designed for application developers. It captures every action within the app, even in instances where it doesn’t crash, allowing developers to replicate and address issues more efficiently, thus enhancing customer support. With a strong emphasis on user privacy, Bugfender operates efficiently in terms of battery and network usage, maintaining logging capabilities even when the device is offline. This tool empowers developers to identify and rectify bugs before users become aware of them. By logging bugs across all devices and delivering the results in mere seconds, Bugfender allows for prompt fixes, ensuring that users never encounter an error message. This proactive approach helps in achieving 5-Star Ratings. Beyond merely tracking crashes and bugs, Bugfender gathers comprehensive data essential for creating a detailed understanding of user behavior, which is vital for obtaining those coveted five-star ratings. Additionally, it facilitates exceptional customer service by enabling developers to focus on individual users, thereby offering tailored support to enhance user satisfaction and loyalty. Ultimately, Bugfender transforms the way developers interact with their applications and users, fostering a more resilient and user-friendly product.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

StatusGator delivers timely information about critical dependencies so that DevOps, IT Help Desk, and Education teams can stay on top of downtime and react proactively. Features: Aggregated status pages with data from all your cloud vendors. Notifications on any status changes to Slack, Teams, SMS, and more.

Hexowatch serves as your intelligent assistant, capable of tracking any website for alterations in visuals, content, source code, technology, availability, or pricing. With the ability to access archived snapshots, receive change notifications, and extract data from any site in just a few minutes, it streamlines the process significantly. Checking multiple websites manually on a daily basis can be a time-consuming and monotonous task. Operating around the clock, Hexowatch helps identify trends, keep an eye on competitors, visually inspect your own site, maintain a comprehensive record of every modification, and transform any website into a private data repository, allowing you to download changes in CSV format, Google Sheets, or via Zapier integration. Whether you want to monitor an entire web page or just a specific section, this tool makes it easy to track visual changes, HTML elements, and the presence of particular keywords. Additionally, it allows you to observe updates in the technology stack or third-party scripts utilized on the website. With Hexowatch, you can initiate monitoring of any site within minutes, all without the need for software installation, proxies, or programming expertise. It empowers you to stay informed effortlessly and efficiently.

ilert serves as a comprehensive solution for IT alerting, on-call management, and incident communication, enabling DevOps teams to address incidents more swiftly. The platform offers smooth integration with various monitoring tools, enhancing their capabilities through dependable alert notifications, efficient on-call scheduling, automatic escalation procedures, and dedicated status pages. Developed in Germany, ilert is exclusively hosted by cloud service providers that maintain data centers within Europe. Additionally, it adheres to GDPR regulations and holds ISO 27001 certification, ensuring a high standard of data protection and security. This commitment to compliance reinforces ilert's dedication to providing a trustworthy service for its users.

xMatters serves as a smart communications platform aimed at enhancing critical business workflows, particularly within IT operations, DevOps, and the management of significant incidents. With a trusted base of more than 1000 international organizations, xMatters provides advanced communication solutions that facilitate efficient IT management, ensure business continuity, foster employee involvement, and improve customer interactions. The platform stands out for its exceptional reliability and cutting-edge features, making it an invaluable tool for modern enterprises. Its capabilities are continually evolving to meet the dynamic needs of businesses in a rapidly changing environment.

RapidSpike interacts digitally with customers just like customers, and monitors real and synthetic customer interactions from outside in order to provide clear insight into how to monitor, improve, and protect their digital experience. RapidSpike Magecart Attack Detection can detect client-side security breaches. Protect your customers' data, avoid massive fines, and protect your business' reputation.