Best Utility Management Systems of 2025

Field Operations Safety Management System (FOSMS) was developed with the intention of streamlining the process of recording and processing information from the field. The product is used by utility workers on the field to track compliance when conducting safety inspections, reporting on field hazards, and inspecting field equipment. FOSMS was created through collaboration with major electric, gas, or water utilities. Due to the success of this product, a sister company was launched. UtilSoft, a Capricorn Systems subsidiary and wholly owned subsidiary, is the organization that markets and sells FOSMS. Capricorn Systems is a leader in quality and builds teams and processes accordingly. We were established in the Atlanta Metro Area in 1991 and have a track record of technical expertise, product development, and digital services. We have provided consulting and resources to government agencies, insurance companies, and the energy industry.

Our extensive experience working with hundreds upon thousands of utilities around the world has helped us to operate more efficiently and effectively at all decision-making levels. A forecasting platform that can ingest large data sets and provide insight down to the circuit level is required due to the changing nature of the grid. SAS Energy Forecasting has been shown to deliver granular insights from these huge data sets. The solution improves forecasting performance across all locations and at any level of aggregation by providing repeatable, scalable and traceable results. Forecasts can be shared with internal partners and third party stakeholders. This will help you avoid regulatory fines of millions of dollars. To maximize your investments in smart meters, advanced metering infrastructure, use all of your data.

UMAX is a collection of configurable Customer Information Systems (CIS), CRM, Asset, and Field Services Management solutions that are specifically tailored for Utilities. It was developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks with automation and user-defined workflows. This is supported by actionable analytics and insightful data. Automated processes increase efficiency, simplify the user experience, and allow customers to self-service, which results in lower costs. Omni-channel features allow you to gain insight into customers and pro-actively manage customer satisfaction. A modular platform that is flexible and configurable allows for seamless third-party integration. This will streamline business processes. Make the most of the Microsoft platform to unleash the power of your utility data.

Workforce Management Software is easy to use, web-based and modular, so you can choose what suits your business best. Our data center is connected to the internet for maximum reliability. This ensures that your data is safe and prevents downtime. PenguinData partners with you to provide ongoing technical support and training. PenguinData is a reliable tool, but don't take our word for this. Find out who uses PenguinData and what they have to share. Because we have experienced the same challenges, we can help you address your unique challenges. It is difficult to manage a workforce with so many requirements. We address all issues that you need to effectively manage personnel in any mobile service industry sector. We can help you with everything, from work order entry to invoicing and payroll.

UtilAbility, a Windows-based utility billing software package, was created with you in mind. It's now easy to create accurate and timely bills for water, sewer and electric, gas, garbage pickup, user fees, cable TV, and even telephone. UtilAbility's intuitive interface will make you feel right at home from the beginning. Our utility billing software adapts according to your policies and requirements so you can bill how you want. UtilAbility utility billing software was developed with direct input from our customers. UtilAbility can handle creating bills for one or many, commercial or government.

Energy Hippo's flagship software tracks billing and meters data to assist large energy users in designing and executing energy management strategies. Energy savings of up to 5-20% can be achieved by providing the necessary business intelligence to reduce energy usage, price, improve energy processes, and achieve cost savings. Our energy management software is intuitive, easy-to-use, and offers web-based reporting and analysis. You can view your utility usage and cost reports by time and location. This will help you decide where to make adjustments. Energy Hippo helps you reduce energy consumption, costs, and greenhouse gases emissions. You can save money and natural resources. Get mission-critical information to the right people at the right time.

Dropcountr is a simple, yet powerful, water analytics and customer engagement tool that works with all meters regardless of manufacturer or read interval. Dropcountr CLEAR is used by utilities to better understand customer behavior and address indoor/outdoor water efficiency costs, respond to service inquiries, and engage customers using modern communication channels. Dropcountr HOME is a customer portal that allows homeowners to better understand their water usage, compare it to others, achieve goals, and receive utility announcements and rebates. Cloud-based data analytics and customer engagement. Dropcountr converts data from water meters into actionable information that utilities staff can use to help customers and their customers. Connect with your customers using the technology they prefer. Reduce the number of customer service calls. Automate alerts, and move to digital communications. Satisfy customers and meet their expectations.

Software tools for irrigation and water conservation districts. You can schedule water orders and manage water users.

The only HEM (Home Energy Management), solution that allows utility customers to control their energy and control their home, is the only one. With the ability to automate energy saving, homeowners can create intelligent homes that are powered by energy. Your customers can control their energy costs by controlling their homes. Monitor the energy consumption of all connected devices - lights, plugs and thermostats. Powerley works with many top brands of smart devices. Your customers now have their own energy assistant, which provides personalized insights and tips. Customers have access to real-time energy data that gives them more information, including energy spike alerts, always-on usage, and more. Your customers can connect their home to their schedules with Powerley's Smart Actions. You can heat up or turn on the lights in the house - at specific times during your commute, when sensors activate or while you're away on vacation.

bSmart MDM - Experience AMI at its best. bSmart MDM (commercial off-the-shelf, COTS) is a robust meter data management software that empowers utilities to reap the true benefits of the AMI (Advanced Metering Infrastructure) system by fully utilizing smart meters' key features. bSmart MDM, together with its supporting mobile and web apps, enables utilities to improve operation efficacy and reduce overheads. It also improves Meter data quality, Revenue Protection, and customer satisfaction. Using the best open-source technologies and the most recent technology advancements in IT, bSmart was built using industry best practices. BCITS' combination of field experience, IT expertise, and domain knowledge has created bSmart MDM to aid utilities in optimizing and improving their meter cash flow, reducing operating costs, and recovering the implementation cost quicker.

Itron Enterprise Edition (IEE), Meter Data Management System (MDMS), is an industry-leading solution for residential gas, electric, and water meters, C&I meters, and IoT sensors. No matter how large your deployment is, our platform offers the flexibility, value, and functionality you need. IEE MDMS, a highly scalable enterprise application, is designed for the larger IOU market. It centralizes the collection and processing of smart device data, events and alarms, as well as the storage and analysis. IEE Essentials is a municipal and cooperative market solution that provides the specialized capabilities of our industry-leading IEEMDMS. It can be tailored to your specific needs, without compromising the features or capabilities of the standard IEE offering. It also offers a cost-effective solution. IEE is the most widely used meter data management system in all of the world. We have over 100 customers on six continents and more than 45,000,000 meters of production.

Visibility is key to making water systems safer, more efficient, and more affordable. Xylem provides digital insights to help visualize network behavior and optimize system performance. We also protect assets and communities to ensure continuity of resilience. You can make remarkable cost savings and achieve new levels of efficiency. Ensure compliance, optimize service, and reduce flooding and overflow events. Data-driven, real-time decision making is possible to improve the management of your treatment plant and reduce risk. A connected enterprise strategy will ensure water safety, affordability, and customer access. Focusing on meter performance can help you increase revenue and decrease apparent losses. Identify potential risks and improvements to protect your investments. Ensure compliance, optimize service, and reduce flooding and overflow events. Data-driven, real time decisions are made to improve the management of your treatment plant and reduce risk.

We offer a complete solution to emerging market utility management problems. Keep track of uncollected payment and streamline revenue collection. You can immediately save up to 75% on your losses and get rid of as much as 75% of them. Our AI-powered real time load management insights will help you to bend the demand curve. Different pricing plans and models are available to meet the needs of your utility. SmaaS allows for a smooth transition with minimal upfront capital investment. You also have instant access to our platform. Pylon provides everything you need to deploy a sophisticated metering infrastructure system. Our founders came together in 2017 when they realized the immense challenges facing the utility sector. They decided to tackle them. They came up with a solution to transform traditional water and electricity companies into smart, interoperable and data-driven smart utilities.

The Pear.ai Platform makes it easy to manage energy, water and electricity. Modern technology suite for utility operations. Digitally transform your utility operations. Without a current utility data platform, it is difficult to answer simple questions about your utility footprint. The Pear.ai Platform unifies all utility data within your organization. Imagine clean data from every account, location, and meter. All this without any manual entry. Once your data is uploaded to the platform, you won't need to search for a bill again. All of your utility data for your organization will be available on the platform whenever you need it. Complex utility footprints can make it difficult to manage the reporting, auditing and payments manually. This can lead to valuable insights being overlooked.

Honeywell is transforming today's energy enterprise by advancing the grid of tomorrow. Our data-driven IoT solutions and technologies are transforming utility business models by providing smarter insights, greater efficiency, increased reliance and enhanced safety. Our expertise in smart metering is paired with grid innovations and edge to cloud intelligence to meet our changing world's needs. The foundation for smart utilities, digital demand and smart cities. Solutions that enable utilities to better balance grid stability, resources, efficiency, and customer satisfaction. It's time for you to transform your gas operation. Honeywell is changing the way gas flows. It provides greater flexibility, reliability and efficiency, as well as enhanced safety. Our next-generation IoT technologies will help you unlock the power of data and increase operational efficiency. Learn how to remotely monitor assets and collect and analyse critical data.

Connexo is the answer to a world that needs to be prepared for tomorrow's challenges. Connexo will help you prepare for the challenges of tomorrow. Connexo combines utility intelligence and "self-healing optimization" into one future-proof app, giving you a complete view to maximize the value of your advanced metering investment (AMI). It is unique in that data collection and analytics are only the beginning. Videre transforms data into insights and then into actionable solutions. Data insights are now able to take flight thanks to the power of connected data, UAVs and state-of-the art technology. This allows for a standardization and streamlining of routine inspections, predictive maintenance and element management. Advanced analytics provide actionable insight that supports efficient investigations and the recovery lost revenue. It supports the operation of mesh network and data collection for optimization and communication.

PASI is a specialist in seed meter calibration. We also offer planter inspections, setup, planter troubleshooting and rebuilding. We also sell equipment and attachments to help you improve your planting machine. Precision Agri Services Inc. provides the best agronomic and environmental, ag technologies, planter services and planter products for farmers and agribusinesses throughout Ohio and surrounding states. We are experts in planter inspections, setup and calibration, as well as planter equipment sales, installations & training. We at PASI believe that it only has one purpose: to assist in making better decisions about the future of farming.

The asset is the anchor for everything from field inspections, annotations, and reviews, to sharing quantitative asset information with operational teams. UNITI indexes every asset, allowing it to be used as a data anchor for all types of data, including digital scans, word-of mouth knowledge sharing, and digital first files. UNITI simplifies information management. Sharing tools within UNITI allow review requests and repair flags from inspection teams to escalate to supervisors and operations managers where work orders can begin. For the first time ever, technicians and specialists with extensive experience can now capture historical knowledge, allowing them to memorialize expertise for training and sharing information. All data, including images automatically ingested, manual uploads and field notes digitized, can be stored in one location. You can be sure that your data will be correctly organized, anchored to assets and eliminated disparate sources of data.

Get visibility into three operational silos including chemistry operations, pressure operations, and pump operations. Varuna collects and analyzes relevant operational and business information. The platform allows for ongoing water system monitoring through advanced analytics. It predicts quality issues with machine learning. It determines resource requirements and generates resilience report in a few clicks. Water data integration is seamless for a unified view, translating vast water data metrics to clear, actionable actions, crafting daily water strategies with precision, foresight, and prioritized alerts that ensure vital water system details at the forefront.

Our grid orchestration platform offers system-wide visibility, advanced control and a distributed energy future. Our next-generation platform empowers utilities and energy providers by addressing the challenges of today, while laying the groundwork for tomorrow. We equip grid operators with the tools they need to manage an increasingly complex grid. By integrating distributed energy safely and cutting costs, we can help members achieve their evolving goals. Reduce operating costs, identify high value investments and transition to a lower-carbon grid by using a platform which actively engages distributed energy resources. By coordinating the dispatching of distributed resources, you can foster a new era in member-G&T cooperation. Our software uses proven artificial intelligence and machine-learning techniques to integrate data from disparate source to create grid visibility that is always on.

Syncross is a revolutionary Industrial Internet of Things (IIoT), designed to revolutionize industrial operations through the power of IoT. Syncross, developed by SincoS’s R&D, is a comprehensive platform that helps businesses optimize processes, improve efficiency, and gain valuable insights. The platform offers real-time monitoring to reduce downtime and predictive maintenance. It also provides advanced analytics for informed decisions. The platform's key features include real-time collection of data, automation of tasks, seamless integration with major ERP solutions, and seamless integration. Syncross offers specialized solutions, such as Utility Management System(UMS), Energy Management System(EMS), Overall Equipment Effectiveness(OEE), and the Production Monitoring System (PMS), all tailored to specific industrial needs. Syncross connects people, systems and machines to digitalize business processes, boost productivity and drive innovation.

FEG Outage is a tool that can be used to plan large-scale grid maintenance or development projects. This program allows engineers and project managers the ability to see into the future, predict when outages will occur, avoid scheduling conflicts, and determine the best way of replacing, building, or maintaining transmission lines. FEG's outage scheduler is written in HTML and is based on Polymer software. Polymer links to Deployd, a local server program. Deployd does not use cloud computing, so it is ideal for high-security backend applications.

Real-time, two way integration with ESRI’s ArcGIS Enterprise platform and ArcGIS online platform. Read and write from tablets, smartphones, and other devices. Data is not copied or synchronized. All feature data is saved and maintained in the native ESRI Geodatabase. You can define custom datasets, create data collection forms, and set up unique workflow processes. There are no limitations on the number of custom fields, or design restrictions on how data is presented to end-users. It is a web application, but it doesn’t feel like one. The best user experience is guaranteed on all devices thanks to a responsive and adaptive interface. For maximum efficiency, unique workspaces are created for each job function. Access your data from any device, anywhere in real-time. Elements XS can be used on any device and is cross-browser friendly. You can also access offline tools for key datasets and maps.

Powerhive creates scalable, bankable, off-grid utility systems to ensure everyone has access to clean electricity and the opportunities that go with it. Powerhive's modular minigrid systems are built using our unique technology stack, design expertise, and adaptive business processes. Remote communities can leapfrog past outdated power infrastructure to enjoy stable electricity and fast internet. Powerhive provides robust tools and services to help you implement off-grid utility projects that are profitable. We work with governments and energy providers to integrate our platform into new projects.

50% reduction in high-bill calls and higher customer satisfaction Prevent customer calls by anticipating situations that might lead to them needing support. It is easy to engage customers by sending them timely, actionable alerts. This will reduce inbound calls. Customers who receive a bill that is higher than usual get a personalized, proactive explanation. Preparation for customers to make changes in their energy consumption. Notify customers about upcoming season changes and offer tips for saving energy. Google Home and Amazon Echo provide personalized support for customers, answering questions about paying bills, outages and appliance Itemization. They also have the ability to project bills and answer questions about utility programs. CSRs in call centers struggle to resolve billing-related calls, leading to expensive escalations or truck rolls. Bidgely Bill Analyzer is an AI-powered CSR tool that empowers agents with appliance-level usage insight for each customer.