Best Utility Billing Software of 2024

This option may be an option for your retail customers in this digital age. Customers are increasingly expecting better customer service. PowerManager®, a powerful software package, allows users to manage a wide range of tasks including inventory, payroll, billing, accounts receivables, general ledger accounts payable, budget projection, and more. EasyClerk®, which produces bills for water, sewer and refuse, is the ultimate time-saver. EasyClerk® cuts down on billing work by reducing it to one day. It can customize bills, courtesy notices, and meter sheets. It can print bills in routebook order, or any combination alphabetical, zip code or mailing pull codes. Service Order tracks and manages service requests electronically, which results in increased efficiency and happier customers.

Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.

Kinetiq gives energy companies the tools they need to thrive in an ever-changing industry. Our customer management solutions have proven results for retailers. They can create and manage unique pricing, products, or services that are competitive in the high-value C&I industry. Our data management and analysis products provide energy companies and customers with a wide range of value. The current trend is toward deregulation in the energy industry. Most countries with a high level of supply capacity have considered deregulation options. Many countries have already taken a structured route to full deregulation of the energy market, while others are still in planning stages. The changing energy industry has a wide impact. To survive in a competitive market, deregulated market retailers must offer more sophisticated and responsive services and products to their customers.

Claridyne's product portfolio is reliable, affordable, complete, and designed to meet the changing needs of both service providers and end customers. Claridyne's BSS & OSS Platform software includes all the features needed to provide customer care, billing, settlement, and rating services. In a data-centric, service provider environment, billing is becoming more important. Companies are being forced to differentiate themselves through new services and innovative value-added offers. A solution that can quickly create a service plan, bill it accurately, and manage the customer relationship efficiently within a single platform is essential. Open architecture gives you the ability to grow your system quickly and easily with your business. This will allow you to capitalize on new market opportunities and increase customer base as global markets grow.

The IMS Utility Billing system is the most flexible and versatile billing system at any price. It can be used to bill both private and public utilities. The system is simple enough to use for small customers with a few hundred accounts, but powerful enough to handle large customers who have many thousands of accounts. The system can handle unlimited customers. Utility Billing can bill metered services such as water, sewer, or electric. It also includes any additional charges such as pest control, late fees or assessments. The program includes standard billing forms (both for laser bill cards as well as laser letter statements). For an additional fee, custom bill forms can also be created. A new module will print the POSTNET Bar Code onto letter laser statements. This is a great cost-saving tool for large mailings. The IMS Utility Billing system interfaces to many handheld meters readers, allowing for quick data entry.

BillMaster can handle complex billing rates such as custom rates, seasonal rates and variable tax charges. Email invoices to utility customers who request them. Statements can also be posted to a secure, integrated website where customers can view and pay their bills. Customers can also request services from your customer support staff, such as recurring ACH payments and credit card payments. You can customize your invoices and billing statements to look exactly how you want them with a variety options for usage graphs and charts. BillMaster's integrated solution streamlines your operation and reduces overhead. It can be used to outsource printing, preparation, mailing, and mailing statements, newsletters, and other forms. WebShare is Data West’s simple, yet powerful solution for online bill presentation and payment.

UBSplus®, Utility Billing Software, was developed specifically for the Utility industry to simplify customer service, billing and payment collection. UBSplus®, originally written in 1984, is continually being enhanced to meet your growing water, sewage, electric, gas and garbage billing needs. Your payments, adjustments and miscellaneous fees are posted to your customers' account in real-time. A special "Print cash receipts" option allows "cash register style" payment entry for front-window or drive-through collection. The "Print Cash Receipts' option calculates change and prints receipts on a receipt printer. You can search for customer accounts using the "Find" feature. You can search by account number or last name, first, phone number, Social Security number, zip code, etc. Our Auto Sensing Barcode scanner will speed up the payment entry process if your account numbers appear barcoded on your customer invoices.

Strong, robust SQL Data Base Management System that can manage hundreds of thousands of accounts. Blazor - Microsoft's latest web technology - runs in any modern web browser and operating system. It will work with Windows or Mac. It can be used as a "Stand Alone" if the user does not want to connect to the internet. It can be used on any mobile device with an internet connection, such a cell phone, in the case of a natural disaster that affects access to the utility office. Or... it can be used in the field by meter readers who can enter meters into the data base. You can continue to use the billing cards/documents that are currently being used by EasyBill 32, or you can email notifications for bills/notifications. Online bill-pay and direct debit. Interfaces for all RadioRead systems.

Basis2 is the billing and customer administration solution for the global utility industry. Basis2 can be used to manage multiple product organizations. It allows simultaneous processing of all utilities products and consolidation into one bill. Basis2 allows for web-based access so that customers and billing information are always accessible to support operational and strategic decision making. Basis2 is a function-rich system that can be used in transitioning, regulated and competitive markets. This allows companies to compete in this rapidly changing industry. High performance, high integrity system. Uses advanced multi-streaming technologies. Independent of the operating system. Designed to work at maximum efficiency on any platform that is compatible with Oracle Applications and Oracle Applications. Oracle is a world-leading platform for application development.

Comprehensive Windows-based solutions that meet the needs of municipalities and water districts today. CSAS/Pro supports Windows 2000, Windows NT and Windows XP. CSAS/2 was created by data processing professionals and managers. CSAS/2 is a comprehensive set of integrated accounting software that can help you improve the productivity of your company through superior information management.

HubCX combines traditional billing and complex rating capabilities with CIS capabilities and best-of-breed workflow, market gateways, and API management capabilities. HubCX's capabilities are available via a modern user interface. It leverages user/role configurations to provide the best user experience for enterprise users (including call center) and partners. HubCX's flexibility extends to bundle product and service (including non-traditional products and energy) and to provide a business-rule driven approach to pricing. HubCX allows for the complete automation and management long-running processes. This includes on-boarding, user-configurable workflows, and tasks such as skill-based assignments and role-based assignments. Increased billing efficiency and revenue management through network billing. Big Data analysis and harnessing it can help you develop better business strategies.

CORE Utilities provides powerful and efficient utility billing software specifically for the water, wastewater/sewer and garbage industries. It has been in operation for over 20 years. CORE's affordable software packages enable our customers to streamline their workflow, provide accurate billing on time, and provide excellent customer service. CORE Utilities' mission it to create simple, cost-effective software packages for small and medium-sized water and wastewater utilities. CORE Utilities is committed providing high quality products and services for our customers. A product that can meet all your needs today and into the future is quality. CORE is different from its competitors because of our customer service. Customer service starts with understanding the needs and wants of our customers.

Energy Hippo's flagship software tracks billing and meters data to assist large energy users in designing and executing energy management strategies. Energy savings of up to 5-20% can be achieved by providing the necessary business intelligence to reduce energy usage, price, improve energy processes, and achieve cost savings. Our energy management software is intuitive, easy-to-use, and offers web-based reporting and analysis. You can view your utility usage and cost reports by time and location. This will help you decide where to make adjustments. Energy Hippo helps you reduce energy consumption, costs, and greenhouse gases emissions. You can save money and natural resources. Get mission-critical information to the right people at the right time.

We know that utilities are increasingly facing disruptive market challenges. Technology is changing how customers interact with their utilities and the world. We work with utilities to anticipate future technology trends and help them interact more effectively with their customers through technology. The world of utility and customer relations is changing rapidly thanks to technology. MyUsage allows you to give your customers more information and give them better tools to answer their questions. We help you empower your customers to take control of their lives. Your customers can get out of debt and pay off their outstanding balances gradually with manageable payment options. Customers can keep their services while utilities collect almost $200 in debt per customer. Customers will pay lower bills and maintain their finances by using their services more often.

The industry's best bill presentation, payments, and customer engagement platform. Your customers and your business can simplify the payment process. Accept credit/debit or bank account payments 24/7/365 via any device, phone smart phone, tablet, computer, or phone. Bill2Pay has been providing lockbox solutions since 1995. We use the most up-to-date equipment to ensure maximum efficiency without compromising quality or speed. Our fully-digital systems enable us to tailor our processes to meet the needs of each client. Since inception, the annual independent SSAE Type 16 process control audit has been without exception. All exceptions are inspected twice by two employees. Anomalies are identified for a second review before processing.

Your customers, supervisors, and field staff will have an integrated platform that allows them to run their business more efficiently on the cloud. Bynry's Smart360 is a secure, scalable platform that can be used to manage customer support, billing, workforce and asset management. It also comes with dedicated support. Multiple utilities can be hosted and configured on the same platform. AWS cloud provides high security and scalability. You can start using the platform in just 10 weeks. You can easily integrate with downstream and upstream systems. Your own tech support team! Easy to use platform that requires minimal training. You only pay for what you use and when you use it. No licensing required. Data allows you to make faster and more informed decisions. All datapoints can be managed and customized in one report. All subscription plans include unlimited users.

Everon is a platform that manages EV charging for forward-thinking businesses. It allows them to start, grow, and manage their EV charging business. Manage and optimize an EV-charging network without vendor lock-in. You can run an EV charging business in more than 20 languages. Your own branded EV charging solution will help you expand your brand. Employers can manage all aspects of EV Charging from a single dashboard with Everon. Remotely manage stations from multiple offices. We provide all the tools needed to manage on-site charging stations for facility and fleet managers. Our billing API allows you to set up automated billing and create custom billing plans. You can also set charging schemes that optimize your stations' energy consumption. Expand your utility business model by integrating e-mobility into your existing offering. Everon's EV Charging Management Platform allows you to offer services such as charging cards and management of charging stations.

GridX uses interval smart meters data to support any rate and billing model, including TOU and real time pricing. You can quickly add new components or remove old ones to meet regulatory requirements and pursue new business opportunities. GridX Enterprise Rates Platform significantly reduces the time to market for new rates, products, or services, and speeds up implementation. GridX enhances the meter-to cash process by providing industry-leading rate and bill analytics. This will transform your relationship with customers. Our enterprise platform allows CSRs and key accounts managers to access rate, cost, savings, and other analyses. This helps them tell customers exactly how much they can expect to pay for clean energy. Utility companies can now offer valuable, actionable, and timely energy and cost savings information in real time, across all communication channels.

Our intelligent utility metering software is designed for meter equipment managers. It will help you keep your customers happy and your business in great shape right away. The product does not require industry expertise. Wheatley Sapphire is a product that can be used by both small and large businesses. We have taken care of all the complexities so that you don't have. Wheatley Sapphire guides you through industrial processes intuitively. It focuses on your business priorities and the user, and is easy to use. It was clearly designed and developed by industry professionals, is easy-to-use, and looks great! For pricing information, demos or other questions, contact us. All DTN and RGMA data flows for dual fuel meter operators are handled. The dashboard displays volumes and statuses to make it easy to manage work. It is easy to see work requests and flow data at both individual and summary levels.

Prepare energy offers, generate contracts for complex C&I or multi-site deals, and automatically trigger transfers and onboarding. This platform is multi-utility and can be used for C&I as well as residential, ENOs, and distributed energy resources. Tally Billing's intuitive customer administration layer simplifies the operations experience. Automating and simplifying exception management make it possible to have a zero-touch future. Our fully cloud-based data lake can be deployed quickly to provide a platform that allows advanced analytics, machine learning, and business intelligence. We are experts in analysing and leveraging utility data and have developed complex models for tariffs. To calculate the best combination of retail and network tariffs for your customers, run bulk simulations or one-off simulations.

The Pear.ai Platform makes it easy to manage energy, water and electricity. Modern technology suite for utility operations. Digitally transform your utility operations. Without a current utility data platform, it is difficult to answer simple questions about your utility footprint. The Pear.ai Platform unifies all utility data within your organization. Imagine clean data from every account, location, and meter. All this without any manual entry. Once your data is uploaded to the platform, you won't need to search for a bill again. All of your utility data for your organization will be available on the platform whenever you need it. Complex utility footprints can make it difficult to manage the reporting, auditing and payments manually. This can lead to valuable insights being overlooked.

The mission of energy providers is to create affordable, sustainable, and efficient energy for all residents. Uplight is proud to be able to assist with this important task. Uplight connects energy providers with their decarbonization goals. Your customers and energy usage can be managed from one platform. Our energy expertise, innovation and scale are unparalleled, having partnered with more than 80 of world's top electric and gas utilities. Uplight challenges energy providers to find innovative ways to reach their goals. We work together to achieve our goals. We want more affordable, cleaner energy. It's not an easy task, but we can do it together. Uplight is proud that it is a certified B-corporation, which is the highest standard for businesses working to create a more inclusive and sustainable economy. Our ambitious environmental goal is to reduce CO2 emissions by more that 100 million metric tons.

Engineering's utility digital platform is the cloud-based solution for all types of sales and distributors in the gas and electric markets. It takes advantage of Engineering's deep knowledge of these markets and the key processes. Net@Suite provides the best platform for operators working in integrated water distribution, district heat, waste management and public lighting. Our Net@Suite solution includes our wider architecture of digital services. It is an extended, integrated and intelligent platform that manages traditional internal efficiency requirements and new digital business needs. Net@Suite offers innovative payment models in the utility market for the service sector, based on a flexible modular approach. Manage Augmented and Virtual Reality for operators of transmission infrastructures and plants to perform guided operating procedures.

Utility billing software that is flexible and simple to use will help you provide excellent service to your clients. VIP Utility Billing will smooth the billing cycle, whether you're billing electricity, water, gas, or anything else. Our VIP Utility Billing platform can be used by agencies of any size and is flexible enough to handle the most complex rate structures and bill calculations. It allows users to drill down on bills and accounts associated with a specific customer or landlord. Customers can manage their accounts through online bill presentation, email bill notices, Web Payment, and text/email notifications. You can view all the information you need to assist your customer in one menu. The deposit processing can be configured to suit your own deposit policies. Grids can be filtered to customize data output and display to other applications, such as Excel or Word.

Panevo will handle all of your utility bills, including receipt, payment and processing. Run regressions, normalize weather data, and benchmark your facilities to gain insights and identify potential savings. Create dashboards that provide valuable information about carbon emissions, cost, and usage. You can also generate reports tailored to your organization's requirements. Utility bill data can be used to track sustainability goals and reduce emissions.