Best User Research Software for Microsoft Teams

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

Lyssna is a user research platform used to test digital products with real users and gain insights into their audience. Its tools optimize designs for engaging, user-friendly experiences. Key features include: Five second testing: Quickly evaluate landing page effectiveness with brief user exposure. First click testing: Assess navigation efficiency by tracking user clicks. Surveys: Gather feedback from target customers for validation. Navigation testing: Optimize user flows through task completion assessments. Prototype testing with Figma: See how users navigate interactive Figma prototypes at every stage of the design process. Card sorting: Open and closed methods to organize and label content intuitively for your audience. Tree test: Refines I.A for user navigation, ensuring easy access to needed information. Preference testing: Understands audience preferences through choice-based questions. Participant recruitment: Enables testing with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics. Interviews: Streamlines the entire interview process, from planning to transcription. Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.

Reveall helps product teams become more customer-led, by making it easy to plan and prioritize your product with confidence. With Reveall you can collaborate on customer insights, map customer journeys and prioritize product opportunities - all in one place. Get a clear picture of your customers' needs and make the right product decisions by: - Centralizing your customer data. Import and save all of your customer research and feedback data in a single source of truth - Highlighting key findings with custom searchable tags and sentiment analysis. - Clustering findings into conclusive Insights. Group similar findings and draw actionable conclusions with customizable insight reports. - Creating customer journey maps. Contextualize your customer learnings and gauge the user experience through visual journey maps. - Planing & prioritizing your next actions. Use customer insights to define and prioritize what to build, integrated with your PM tools

AI-powered platform for product discovery that converts customer interactions into product insights. Ask NEXT AI to provide insights and never make decisions based on assumptions again. AI will generate responses backed by customer clips, allowing you to make confident decisions. AI will highlight, summarize and clip key moments. NEXT AI will generate user stories, ideation briefs and bug reports from your customer insights. Your team and stakeholders will be able to tell compelling stories by combining key moments from customer interactions. Ask NEXT AI to provide insights and you will never again make decisions based on assumptions. AI will generate responses backed up by customer clips, allowing you to make confident decisions.

Analyze data, share insights, and build your research library. Find opportunities and be a hero within your team. You can find patterns using a variety qualitative research methods, unstructured data, or video files. Dovetail is an analysis program you will love to use. Dovetail can be used to identify patterns in interviews, usability testing, surveys responses, and many other areas. Drag & drop intuitive controls make it easy to organize tags into a hierarchy. You can also add global tags to your project. You can transform qualitative data into quantitative data by adding highlights and visualize your work using a variety of charts. To add tags, simply highlight text and select the text. Transcribe video recordings to find patterns in interviews, usability tests, survey answers, and many other things. Turn qualitative data into quantitative data. You can filter, segment, and chart themes across transcripts, interview notes, survey responses, among other things.

Condens is an integrated platform that streamlines user research. It allows teams to store, organize, analyze and share qualitative data in a more efficient manner. It has features like AI-driven analysis and multilingual transcription. It also offers collaborative tools to help transform raw data into actionable insights. Condens, by creating a single point of truth, enhances collaboration and accessibility across teams, promoting informed decisions. Condens' enterprise-ready solutions provide scalability and security, as well as seamless integration with existing workflows. This makes it a valuable tool for organizations looking to improve their research maturity.

Hellooo, an AI-powered software for user interviews, is designed to streamline the product discovery process by generating insights from multiple user interviews in minutes. The platform provides a one-stop solution for recording, transcription, and insights to enhance the efficiency of user-research processes. It delivers high-quality transcripts for over 100 languages in just five minutes, making it easy to share highlights after an interview. Hellooo analyzes the user's sentiments and emotions. It provides factual analyses to help understand user feelings during the interview. Users can query the AI researcher in order to uncover patterns, customer journeys and pain points within qualitative data. This allows for quick and informed decision making. The platform integrates directly with Google Meet, Zoom and Teams. Users can record interviews or upload existing files in order to generate insights quickly.

Instantly recruit verified participants for research. Find business participants who are hard to reach and have true professional identities. Use 300+ powerful filters to target specific industries, roles, and company information. Create screeners with ease. Qualifying and selecting the best-suited participants. AI can build study-relevant screens in seconds using skip-logic, automated qualifications, multiple question types and drag-and-drop. This will save you hours of work. You can message participants one-on-one or in a group to ask questions, confirm screener responses, share files or sign NDAs. Messaging participants is always free. You can conduct research in a variety of ways, from surveys to usability tests and interviews. Powerful workflows to support both moderated and unmoderated research methods. Incentivize participants in 200+ countries using bank transfers, Stripe or PayPal.

Korrect is a simple tool for managing product feedback. It was designed for product teams that are working at scale and who listen to feedback from multiple channels. We discovered that transparency with customers and users is a key to customer loyalty, so we built stuff where you can create and maintain both an internal and public roadmap.

Marvin is a qualitative data analysis platform powered by AI and research repository that streamlines user research processes. It's designed for teams working in UX design and product development as well as consulting. It automates tasks like note-taking, transcription and tagging, allowing researchers more time to focus on gaining valuable insights. Marvin's advanced AI abilities facilitate rapid analysis and identification of qualitative data. This helps identify patterns and trends which inform better product and services development. The platform offers features such as centralized storage for research materials, collaborative tools and seamless integration with popular productivity apps, which enhance team efficiency and knowledge-sharing. Marvin simplifies the research workflow and helps organizations become more innovative and user-centric.