Best Usability Testing Software for Slack

UserTesting transforms how enterprises gather and apply human insights by combining a massive, engaged global participant network with AI-powered insight synthesis. The platform offers fast, reliable feedback to improve marketing effectiveness, product usability, and customer experience strategies. By replacing traditional surveys and focus groups, UserTesting helps businesses quickly validate ideas, co-innovate with customers, and refine messaging to boost conversion rates and loyalty. Its enterprise-grade security and compliance certifications, including SOC 2, GDPR, and HIPAA, make it suitable for the most regulated industries. Leading companies such as Kimberly-Clark and Wells Fargo use UserTesting to accelerate decision-making, reduce costs, and improve customer satisfaction scores. The platform scales from individual teams to large organizations, providing expert-led services and onboarding to ensure success. UserTesting’s intuitive tools make it easy to get feedback on campaigns, UX designs, and digital experiences. Overall, it empowers businesses to move faster and smarter with the real voice of their customers.

Global App Testing (GAT) allows tech teams to test in over 189 countries with over 60,000+ professional testers who use real devices and environments. Enhance your testing process and increase release quality and speed whilst improving budget efficiency via the GAT platform, which is fully integrated to work seamlessly with your existing DevOps or CI/CD tools. Whether you are looking for full time QA support, or to manage spikes in your release cycles, the GAT integration-led approach empowers you to manage your entire testing workflow from test launch to results analysis without leaving your existing tooling (such as Github, Jira, Testrail etc). Through our integrated platform, we enable unscripted exploratory testing and scripted functional test case execution to be embedded within your CI/CD and SDLC processes, providing the perfect synergy with your automation testing tools. Test results are returned in real time. Start receiving results in as little as 15 minutes with a full bug report delivered within a few hours, enabling quick feedback on critical issues and edge cases.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Hubble serves as a comprehensive user research platform aimed at equipping product teams with ongoing user insights throughout the entire product development process. The platform features a variety of tools, including unmoderated research options such as usability tests, concept evaluations, prototype assessments, design A/B testing, live product examinations, card sorting, and tree testing. These functionalities allow teams to validate product concepts early on, expand their user research insights, and make well-informed product choices. Hubble also integrates in-product surveys that facilitate the gathering of contextual feedback from users, which boosts both engagement and the likelihood of survey participation. Furthermore, it provides participant recruitment services that offer access to a wide-ranging pool of over 4 million B2B and B2C user personas from 150 different countries, simplifying the research recruitment process significantly. In addition to these features, the platform seamlessly integrates with tools like Figma for efficient prototype testing and accommodates various question formats to ensure thorough data collection. This comprehensive approach not only enhances the user research experience but also fosters a more agile and responsive product development cycle.