Best Tour Operator Software for HubSpot Customer Platform

All-in-one booking system that allows you to manage and sell your activities and accommodation. You can take bookings directly from your website, and greatly reduce the number and frequency of phone calls required to confirm them. Our Booking Engine allows you to sell packages and give your customers the freedom to choose how much control you want. You can use our Payment Form to collect payments using any payment method you choose. You can set up automatic reminders to pay a deposit or balance payment, and allow bookings to expire if they are not paid. You can request information from your guest through the Guest Portal. You can ask specific questions, set up levels and select diets. The Guest Portal makes it easy to make your initial booking. Changing bookings, handling refunds, scheduling activities, assigning instructors, sending emails.

Xola has gained the confidence of countless operators globally as a comprehensive platform for booking, sales, and marketing tailored specifically for tour and activity enterprises. This solution enables tour operators to effortlessly accept reservations through various channels such as phone calls, in-person visits, or through deal websites and concierges, while conveniently managing all bookings from any location and device. Additionally, Xola facilitates payment collection and helps draw in both new and returning clients. Furthermore, the platform includes features like integration with Google Analytics, automatic lead remarketing, and customizable review request emails, among others, ensuring businesses can optimize their customer engagement and sales strategies effectively.

The Flybook is a sophisticated software designed for managing bookings related to activities and tours. It is particularly advantageous for businesses that provide a mix of tours, rentals, activities, and accommodation services. As a cloud-based platform, The Flybook enables companies to consolidate all their operational requirements into a single interface. Key features include online booking capabilities, digital waiver management, assignment of guides, automated messaging, and various additional tools to enhance efficiency. This comprehensive system streamlines the booking process, ultimately improving customer satisfaction and operational productivity.

Peek Pro is an all in one suite that makes it easy to sell more tours, activities, or rentals. Maximize revenue and customer satisfaction at every stage of the journey. A customizable online booking process that is easy to use, mobile-friendly, and fast will give your customers the best possible experience. Over 1 billion customer experiences were used to create thousands of experiments that resulted in more bookings. Our powerful POS makes it easy to make walk-up bookings within seconds. You can get through long lines in half the time. You'll be able to eliminate long lines using the same technology used by airlines. Automated and precisely timed review requests. Positive feedback on TripAdvisor and Yelp. Assess guide quality. Embed directly onto your website. Peek integrates seamlessly with all your key tools like Google Analytics, Facebook and Mailchimp. You can make empowered marketing decisions and find high value customers for repeat business.

The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.