Best Text Mining Software for Slack

Create automations that work for your business. ThinkAutomation gives you an open-ended studio that allows you to create any automated workflow you need. All this without any volume restrictions and without having to pay per process, license, or 'robot.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

Deep Talk is the fastest way for text to be transformed from chats, emails and surveys into real business intelligence. Our AI platform makes it easy to understand what's going on inside customer communications. Unsupervised deep learning models for unstructured text data analysis Deepers are pre-trained deep learning models that can detect custom patterns in your data. The "Deepers API" allows you to analyze text in real-time and tag text or conversations. Reach out to the people who are in need of a product, ask for a new feature, or complain. Deep Talk offers cloud-based deeplearning models as a service. To extract all the insights and data from WhatsApp, chat conversation, emails, surveys, or social networks, you just need to upload the data or integrate one the support services

Tisane API is an NLU API that focuses on law enforcement and abusive content. Tisane detects: • hate speech • Cyberbullying • Criminal activity • Sexual advances • Attempts to establish external contact More. Tisane identifies the issue and pinpoints the text fragment that is infringing. Optionally, an explanation can be provided for audit or sanity checks. Tisane can handle 30 languages, even if it contains slang or obfuscation.

Allganize's AI solutions are the industry leader and provide businesses with the best tools to automate employee and customer support. Within the first four months of implementation, automate 72% of all monthly support tickets. Our AI will automate simple customer requests, allowing your agents to focus on more complicated issues. Employees can ask questions and find answers from multiple documents in a conversational manner. Pre-trained conversational AI chatbot for your websites that automates customer support. Intelligent search that instantly extracts precise answers from any document. Automated extraction of key words from any document and classification, providing valuable insights. Uses natural language to understand the context of product reviews and detect positive and negative experiences. To accurately determine user intent, assigns predefined categories to customer support conversions.

Your language data can be turned into insights quickly and easily with no code. Join over 10,000 companies, researchers, marketers, and other professionals who use Speak to reduce manual labor, unlock competitive advantage, strengthen customer relationships, and make better business decisions. Speak allows for easy uploading audio, video, and other data to be used in qualitative research, academic research and marketing research. You can convert audio and video to text using automated transcription, import CSVs to bulk analyze, capture recordings with an embedded recorder, create directly within Speak, or use popular integrations that automate capture. Speak can help you find actionable, competitive insights in data.

Get instant insights from customer conversations. Find out what is most troubling your customers and what is the biggest threat to your business. You can quickly categorize and trend 100,000 customer support tickets, tickets, and live chats in just a few steps. Manually tagging tickets is tedious and unreliable. Customer Service agents often fail categorize important details of customer questions. They may leave as many as 60% of your support tickets untagged. Cx Moments AI tags tickets faster than agents, regardless of how complicated or granular your categorization. We can also apply new tags and categories to your entire ticket history. Cx Moments automatically summarizes customer queries by region. You can now show each Department which customer issues they have. You can see which contact drivers are trending up, and what areas need special attention. Find out which areas your agents have the most difficulty with and what training may be required.

Our systems intelligently collect a variety high-quality unstructured data streams from hundreds of sources. These include text, voice, images, and videos. These data are cleaned by our systems and trained to extract signals from products, services and attributes. It is then synthesized and contextualized with our proprietary Deep Product Learning® technology. Our enterprise-grade integrations allow you to ingest private data. Compare your view of products and services to the competition and make benchmarks. Our platform provides powerful AI-driven actions wherever you need them - dashboard APIs and Integrations - and turns insights into action across PIMs CRMs voice assistants chatbots and more.

Enterpret helps companies analyze customer feedback at scale. We solve complex problems in NLP and ml-ops as well as analytics and data visualization. We exist to solve pain for our customers - we constantly learn about their most critical pain points, and then solve them. What we do is determined by our goals. We set ourselves ambitious goals and work hard to achieve them. We use the failures we experience to learn from them and improve. The system of intelligence for customer feedback ensures that you build the right thing first. Joining feedback with user behavior segments will help you leverage the feedback that users have already provided. Save time by creating user interviews and surveys.