Best Telephony Software in South America

We understood what interviewers needed to improve their data collection and productivity without compromising data quality. We created PRO-T-S®, a predictive dialing system that seamlessly integrates your interviewers, CATI and telephony operations. PRO-T-S is modular telephony system with seamless connectivity to many CATI systems. It can also be customized to meet your specific phone room needs. Multiple dialing modes are user-variable, accessible from multiple locations, projects and CATI interfaces. PRO-T-S can be paid off in less than a year and sometimes as quickly as six months. PRO-T-S can help you increase productivity, revenue, and profits by lowering the system cost and increasing labor savings.

InGenius Connector Enterprise seamlessly integrates existing telephone systems into top CRMs using an enterprise-proven solution. Upland InGenius adapts to specific contact center requirements by using innovative computer telephony Integration (CTI). InGenius is backed by 20 years of experience in enterprise telephony and superior customer service. It helps contact centers improve productivity and the customer experience. InGenius Connector Enterprise provides contact centers with features such as screen pop, click to-dial, automated call logging, and call reports. Agents can use the solution to efficiently serve customers, and they can see a complete view of interactions for intelligent decision making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel

Smart voice applications can be created that meet your business's needs without the need for unnecessary features or burdensome customizations. You can find the right integrations and VoIP providers for you and then use them in your Voice Applications using a single, easy-to-use API. Fonoster supports the deployment of VoIP networks with ease, combining a lifelike conversational AI and a state-ofthe-art virtual agent. Fonoster can be used to create a SIP trunk and assign Numbers to allow you to make inbound and outbound calls. You can also combine Domains and Agents to create your Office/Home network. You can connect to your VoIP Net via a Softphone, IP Phone or a Softphone with SIP. Protect your business with project-level authentication based on OAuth2 tokens and JWT tokens. Use Express.js, Sinatra and ASP.NET Core to deploy existing microservices or simplify with functions.

SpeechSoft Inc. is a developer and seller of telephony automation software. It also offers hardware and turnkey solutions that can be integrated with different telephony environments. Voice over Internet Protocol (VoIP), Digital PBX, and Analog. CALLMaster software combines six powerful telephony features in one software package. This software offers a comprehensive telephony solution that can be used by many businesses. SpeechSoft telephony products can be scaled and are compatible with open, non-proprietary architecture. This allows you to create cost-effective solutions that meet your business's needs and budget. SpeechSoft, Inc. has been selling and developing telephony automation software for over 20 years. Our industry knowledge has allowed us to offer cost-effective telephony services to customers in many industries. To provide cutting-edge solutions, we continue to work with industry leaders Dialogic and Microsoft.

Broadvoice simplifies communications for small- and medium-sized businesses (SMBs). It combines powerful cloud PBX and UC features with virtual call centers in one award-winning Unified Communications as a Service platform (UCaaS). This platform delivers enterprise-class features at reasonable rates. Broadvoice's redundant, secure network and hosting infrastructure connect the platform to enable SMBs to securely connect with customers from anywhere, anytime and with any device. Broadvoice is ranked among the Deloitte Technology Fast 500 as well as the Inc. 500 Fastest Growing Private Companies.

Voxvalley, a leading vendor of softswitch platforms in the IP Communication Industry, offers VoIP softswitch platform at the best price. The company has a track record of providing high-quality softswitch platforms that deliver the desired business value to its global clients. The softswitch platform was specifically designed to provide service providers with a variety of functionalities, including routing, billing, reporting, and monitoring, which are crucial for establishing a profitable VoIP business. All business operations can be managed and monitored via a central browser-based user interface that is password and user name protected. Voxvalley provides premium technical support for quick and easy deployment of softswitch platforms, so service providers can get up and running quickly.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Blueface VoIP phone system ensures that your business is ready for anything. You can make calls from any device, at any time, no matter if you are in the office, remote, or hybrid. Flexible, flexible cloud business phone system that scales to any size. Blueface is available now. Ascalable IP business phone system that will help your business grow. Reduce line rental and get up to 40% off your phone bill A business phone system that includes 60+ features, including IVR, Softphone (Mobile/Desktop), Console, Recording, and more. You can manage your communications through our self-service portal. A wide range of DECT hardware and accessories, from entry-level to executive levels. Blueface Unified Communications, Poly and unlimited audio conferences. Blueface Softphone App allows you to take your landline with your mobile phone. It also includes recording. Blueface offers a variety of continuity services to ensure you are always connected.

You can enjoy the benefits of a contact center, IVRs, speech recognition, call recordings, unified communications and outbound dialing, without having to replace your existing telephony system. The Ctalk Contact Centre system 'wraps' around your existing PBX, adding features and capacity. You don't need to replace your existing PBX. You can effectively handle more calls and contact with the same resources or less. Reduce your IT costs and dependency. By empowering multiple administrators to manage calls on the fly. First contact resolution can be dramatically increased. Know who is calling, why they are calling, and route them to the correct agent. 24/7 automated services seamlessly blend with proactive outbound calls.

First Contact offers powerful call scripting and agent workflow software that optimizes your outbound and inbound call handling. This is achieved by adjusting the workflow and management information to fit your business rules. We support preview and progressive dialling as well as call blending and full integration with your CRM Systems and contact centre services. This powerful and intuitive Workflow Based Scripting capability allows for informed Customer conversations and, in effect, guided scripting software. It also significantly reduces training costs and mitigates business process risk. You can collect and report on each contact's outcome so that you can easily see what is happening in your company. This allows you to integrate your business with the rest of the business to improve your customers' experience. This cloud-based call scripting software solution integrates with your existing telephony system and CRM.

ObserveCTI™ automates the management process by providing your business a quality assurance tool, which provides business-driven, selective/intelligent voice and data recordings without the need for a proprietary voice logger. All recordings can be categorized and stored for later use from any touchtone telephone, remote location or PC. Supervisors can access multiple sites from their computer and can control auditing from one location within the company. ObserveCTI™, which is a fully integrated auditing platform, allows contact center supervisors to audit agents. Agents are scored and audited based on the criteria set by your business. The supervisor can simultaneously listen to and audit recorded calls and screens by clicking a mouse. The supervisor can comment on the session, save or forward the audited sessions to the agent for review.

Are you worried about your monthly phone bill? Are your old phones limiting your company's ability to grow? Are you spending too much on expensive phone equipment? If you answered "yes", to any of these questions you are in the right place. ComTech Cloud offers VoIP services to businesses in Washington, DC and the surrounding areas. You should too. More businesses are switching to voice over IP phones. ComTech Cloud's goal is to offer you these three things: Reliable, trustworthy service, flexibility for growth and affordable pricing options. ComTech Cloud is the right choice for reliable phone systems that cost less than what you currently pay. ComTech Cloud has a reputation for creating state-of the-art voice and data solutions. We offer the most up-to-date technology, and our industry experience enables us to deliver "best of breed" business phone, communications, and service solutions.

Telephox, a VoIP service provider for businesses, allows you to stay in touch with your customers at all times. We are stable. We are secure. We are client-oriented.

Level365 provides a complete Unified Communications as a Service solution (UCaaS), with enterprise voice. It also offers unified messaging, presence and audio & video conference, call center and faxing.

Unified Office, Inc., is a leader in providing SDN-based Hybrid Cloud services (trifecta of private cloud, on-premise, and public cloud) managed Voice over IP and Unified Communications services for small and medium-sized businesses (SMBs). Total Connect Now(sm), our service architecture, was designed from the ground up to provide the best experience and availability. It leverages the latest extensible business VoIP communications technology as well as cloud-based infrastructure to increase SMB workforce productivity. This unique architecture is the product of decades of combined experience in the telecommunications service provider as well as large enterprise data networking sectors. Our team is a business VoIP provider and has developed protocols, built scalable products, supported, integrated, deployed, and supported carrier-grade equipment in many of the largest converged network around the globe. Our core values are quality, dependability and innovation as well as support.

Our comprehensive portfolio of unified communication and collaboration (UCC), solutions will help you grow your business, increase productivity, and maximize efficiency all at once. They seamlessly integrate with existing systems and transform your user experience. Our unified communication solutions make it easy to connect, communicate, and collaborate with customers and employees worldwide via video, web, or audio conferencing. With Tata Communications' unified communication services, you can dramatically improve customer experience and loyalty. Unifying conferencing and leveraging Global SIP Trunk for IP telephony, and improving efficiency across your business will help you to improve productivity and reduce telephony costs.

ITK Communications provides customized communication solutions via the cloud for any company size, every need, and every requirement. Modern telephone systems no longer reside in a static location. They can be accessed easily, securely, and flexibly from our three German high security data centers. You can add or debit desired services monthly thanks to the modular structure and the transfer of telephony with all features from our data centers. The main advantage over other cloud solutions is the wide range of CTI, contact center and mobility options as well as the integration and control ERP and CRM systems. You are always up-to-date and can perform high quality work by automatically updating your updates and upgrading. Your ITC is protected against any failures by several redundant system components.

CDR (Call Detail Record) Analyzer can be used to analyze various types of CDRs, including Single Number CDR, Multiple Numbers CDR and Multiple Tower CDR. This software can output data in many formats. You can directly get the addresses of cell IDs. Single Number CDR: Common caller, cell ID target numbers, filter time, filter dates, filter number. Multiple Cell IDs: Multiple cell IDs, number cell IDs, same IMEI, different IMSI numbers. Multiple backup and restore facility. Network access. Advance search facility. (2-level passwords).

We offer a flexible solution to your business telephony requirements. STARFACE is a hardware- or software-based system that will provide the perfect communication solution for your business. It's all from one source and made in Germany. One thing 2020 taught us is that it is important to keep in touch with clients and colleagues. No matter where they are located, whether they're at work, home, or on the move, it is important to keep in touch with them. It's easier than ever to stay connected with the STARFACE UCC clients thanks to business telephony, user-friendly video meeting, instant messaging, file sharing, and business telephony. Communication is essential for businesses to survive. Communication is more important than ever. You can access the telephony system via your iPhone or Android device. You can call your landline number from your phone, or use the key functions to access the same features as the user interface.

Our voice platform offers a wide range of products and services that help automate any business process and take advantage of cloud telephony's maximum benefits. Discover the power and benefits of cloud telephony. All communication solutions under one roof Expand your business worldwide by allowing customers to connect with you. YakoVoice offers redundant cloud infrastructure that is spread across multiple locations to ensure high availability. The system is well-designed and thoroughly tested to ensure its efficiency. Our cloud infrastructure plays an important part in failover management in the event of an unexpected outage in a specific region.

Sign up online to get a number that you like from our website within an hour if you're interested. We are so confident that our products and customer service will be a hit that we won't lock you into long-term contracts. You can contact our Australian support team if you prefer not to use our online tools. We offer the best rates on the market and don't charge hidden fees or charges. Your business can stay connected no matter where you are thanks to the technology behind easy-inbound products and services. Never miss a chance to connect with a customer! We want every step to be simple, from explaining our services to connecting your phone service to the ongoing usage of our products. Our staff is well-versed in technical matters and will help you to understand the technical details we have spent so much time learning.

This is the international calling app for your smartphone. Any mobile or landline phone number. It's simple. Reliable. Affordable. Talk360 app or an internet connection is not required for the receiver of your call. You can buy credit anywhere you are via the app, or in 1.25 million stores around the world. Are you unhappy with your call, or with the app? Get in touch with our Support Team.

MiCloud Connect is a cloud communications, collaboration, and contact center service that is simple to use. MiCloud Connect combines an intuitive user experience and Google Cloud's proven reliability to make every aspect of the service simple and secure. Google Cloud's industry-leading reliability and security, as well as scalability, ensures that MiCloud Connect delivers uptime, SOC 2 compliance and HIPAA compliance. The user interface is modern and intuitive, making it easy for admins and end users to get work done quickly. It offers single-click functionality, seamless management across devices, and seamless experience across all devices. Clear expectations and timelines will ensure a smooth transition so you can switch quickly and confidently. The admin portal allows you to add functionality and update permissions in real-time. Rich PBX features, softphone, IP desk and mobile options allow you to talk and meet anywhere.

7twenty's CallWatchPro promotes a customer-oriented culture. Call Watch Pro is designed for companies that handle service and sales calls but don't have a formal call center. It reduces the need for managerial resources and increases customer satisfaction. Call Watch Pro allows managers to monitor all customer-facing employees according to current KPIs and provides real-time insights. This allows them to continuously improve customer service and internal communications. This results in a dramatic decrease in recurring conversations and an increase in organizational and financial efficiency.

Although voice communication is often assumed to be a given, it is the foundation of an omnichannel business and communication strategy. Brightlink Voice is your one-stop shop for all things voice. It provides reliable global connectivity for businesses and communication providers over a leading IP-based network. Our Enterprise Network Services offer simplified pricing and access to all the key voice communication capabilities within one comprehensive offering. You can also integrate voice into your business processes and applications using our CPaaS APIs.