Go Integrator Cara, a unified communications client for Cisco BroadWorks hosted telephone system, is available. It is packed with features that provide instant access to relevant information. It also integrates to contact-orientated business system and CRM applications. The standard set of integration features includes over 300 cross-vertical and vertically-specific applications. This allows for significant productivity improvements, such as knowing who is calling and quickly getting their details. Or simply clicking on their contact number, to automatically dial the number. Go Integrator Cara will save your customer both time AND money. Cara includes a built-in SIP Softphone that can be configured and activated using a BroadWorks profile. You can add a record to the integrated Salesforce CRM directly from the client's call history page or active chat preview window. Creates an activity record for a call received within integrated CRM.