Best Social Media Monitoring Software of 2024

Dashboards that are easy to understand and include all the important social media metrics. - Insights into the audience (age, gender and location, sources, growth, etc.) Hashtag performance analysis. - Content analysis: (text styles, emotions). - Posting insights: (day, time and best formats). Comparative reports, benchmarking and comparative analysis. Text analysis: define tone of voice, emotion, complexity, and predict performance score in your text. - AI-powered feature to create content plans based on previous performance and audience preferences. Hashtag suggestions - Simple unlimited posting scheduler with labels to organize content. - Social Listening: Monitoring mentions and tags real-time. - Sentiment (positive, neutral, negative) and emotion detection. - Intensity Detection helps prioritize actions based on predicted reputational damage. - Insights on mentions: mention coverage dynamics, topics. Alerts

Get insight into the content on social media sites such as Twitter, Facebook and Instagram, as well as online forums and messaging service. Although social media was initially used by many companies as a marketing and promotional tool, it has evolved to be a vital customer service channel. Customers, particularly younger ones, are engaging more with organizations via social media, because it is convenient and easily fits into their lives. Verint Social Engagement analyzes and reports on relevant insights from social media content, including Twitter, Facebook and Instagram, LinkedIn, online forums and messaging services like Messenger. The solution can help customers understand their voice across social media channels. It can also reveal current information and trends regarding sentiment, emerging themes, themes, locations, and other relevant factors - in any combination that suits your needs.

Digitalization has changed the way that verbal communication is done. Social media platforms are becoming more popular for communication. It is vital that Law Enforcement agencies monitor social media conversations to track anti-nationalists and their activities. Law Enforcement agencies around the world are using social media like blogs, forums and tweets to help them. Monitor for signs of anti-government activity that could pose a threat to national security. Wynyard SocialMedia Analyzer (SMA), is based on open-source intelligence technology. It is a huge benefit for Law Enforcement agencies as well as any other organization who wants to keep criminals away. The desktop application monitors large amounts of content on social media platforms and web channels in real-time across different geographies, languages, and countries.

SM2 is the core of the suite. SM2 captures social data from hundreds and thousands of digital media sources around the world in real-time. It also maintains a rolling 3-year history of historical social data. Using SM2, you can specify which conversations you wish to monitor and analyze with our powerful search engine. A variety of pre-built reports are available to show volume trends, share across media types (social network, blogs, reviews, forums, message boards), sentiment and top authors. They also include data on demographics, including gender and age. High-quality search results are ensured by powerful Boolean search queries, sophisticated ad/spam detection, and powerful Boolean search queries. You can create language-specific searches in 48 different languages. A sentiment detection algorithm that is ensemble-based can be adjusted to optimize results for customers who speak different languages or industries.

Find "local" competitors to protect your brand in the areas and cities that matter most to you. Ads won't often be triggered by weekly or daily crawls. Higher crawl frequency improves reporting accuracy and increases the chance of catching infractions. To get the most important information to the right people at a time, set up custom alerts. When we crawl, we look just like real people. Our crawler is not blocked so we have the most accurate data. To ensure a high response rate, automatically submit violations with all required documentation.

Greenifs AI is a cutting-edge tool that detects greenwashing on social media and ensures compliance with green marketing standards. It also helps you protect your brand's reputation, financial stability, and brand image. Checking that your marketing materials are in compliance with green marketing guidelines. Identifying potential greenwashing mistakes that could undermine the trustworthiness of your brand. Delivering targeted corrections for your marketing communications. Receive targeted corrections to optimize your content. Greenifs AI marketing assistant verifies that your company is in compliance with environmental laws. This prevents fines and disruptions caused by non-compliance. Greenifs AI eliminates "greenwashing", affirming companies' commitment to sustainability, enhancing brand reputation, and fostering customer trust.

BrandBastion is here to help you listen better and respond more on social media. It doesn't matter if you want to increase sales or build brand equity. The key to success is understanding your audience and taking the right actions at the right time. Your brand moderation guidelines will determine what spam, discrimination, and brand attacks are acceptable. Alerts are sent when there is an urgent need for attention. BrandBastion's social engagement analysis can be used to review your organic posts and ads to find: Harmful comments or threats, including spam, discrimination, brand attacks, competitor promotions, and other forms of harassment. Possibilities to engage with questions and complaints. Situations that could be urgent, such as technical issues or negative sentiments due to poor perception. Tips and suggestions for optimization

ListenFirst is trusted by the world's most prominent brands as the leading social analytics solution. We offer a one-stop-shop solution for optimizing social media marketing. ListenFirst was founded in 2012. It has received multiple awards, including the 2020 SIIA CODiE Award, the 2020 Cynopsis Award for Outstanding Data Solutions, the 2020 High Performer Recognition, MarTech Breakthrough Award, and a MarTech Breakthrough Award, for Best Social Media Monitor Software. It is also one of Inc. 500’s fastest-growing companies. ListenFirst was founded in 2012. It is trusted by global brands such as AT&T and Amazon, NBCUniversal and Peloton, and is regularly featured on The Wall Street Journal. Variety, Ad Age and Forbes.

YouTube Mentions: A new way to tune in YouTube Mentions is the only social listening tool that actually watches video content. YouTube Mentions crawls video content in order to find mentions of your brand. It learns from proprietary techniques which video mentions are positive and negative. The service is automatically updated with new videos as they become available. How YouTube Mentions are being used by people Engage with influencers and participate in conversations. YouTube is the most visited video site in the world with more than two billion monthly users. Every minute, creators upload 500 hours worth of video. Not everyone will tag you in their comments about you. YouTube Mentions makes it easy to find them. You can find more without spending too much. How the Service Works. We ask you to tell us which product you would like to monitor. You will receive a list with video links and time stamps, along with mentions. You receive notifications regularly as your alert continues to run in the background.