SM2 Reviews

SM2 Description

SM2 is the core of the suite. SM2 captures social data from hundreds and thousands of digital media sources around the world in real-time. It also maintains a rolling 3-year history of historical social data. Using SM2, you can specify which conversations you wish to monitor and analyze with our powerful search engine. A variety of pre-built reports are available to show volume trends, share across media types (social network, blogs, reviews, forums, message boards), sentiment and top authors. They also include data on demographics, including gender and age. High-quality search results are ensured by powerful Boolean search queries, sophisticated ad/spam detection, and powerful Boolean search queries. You can create language-specific searches in 48 different languages. A sentiment detection algorithm that is ensemble-based can be adjusted to optimize results for customers who speak different languages or industries.